ITV Careers

Deaf Unity; Greater London; Hybrid; GBP 42,000 - 56,000; Full time

Job summary

Deaf Unity is seeking a proactive Personal Assistant to support three directors in a busy, fast-paced environment. You will manage calendars, coordinate meetings and travel, and act as the primary contact for visitors to the office. The role requires autonomous work and strong communication across teams.

You will also assist with presentations, expenses, and onboarding for new starters, helping to keep operations smooth and aligned with executive priorities.

Qualifications

• Experience as Personal/Executive Assistant for multiple directors in a fast-paced setting.
• Advanced diary/calendaring skills using Outlook or Google Calendar.
• Ability to coordinate international travel and organise meetings with stakeholders.

Responsibilities

• Extensive diary management for three directors.
• Arrange meetings and book rooms with catering as required.
• Be the main contact for visitors and manage inboxes.
• Assist with PowerPoint/Google Slides presentations when needed.
• Process expenses and liaise with suppliers and vendors.
• Arrange travel itineraries and accommodation for commutes and events.
• Prepare board papers and support leadership teams with meetings.
• Support with events, workshops and away days as required.

Skills

Diary management

Calendar scheduling

Travel coordination

Stakeholder engagement

Autonomous work

Tools

Outlook/Google Calendar

PowerPoint

Google Slides

Job description

Workplace: White City, London – 3 days a week in the office (Monday, Tuesday & Wednesday)

The role

We are seeking a confident, career-driven Personal Assistant to provide exceptional administrative and calendar management support to three key leaders: our Director of Creative, Director of Media & Capability, and Director of Programme Publicity.

In this vital role, you will take full ownership of managing daily schedules, streamlining administration across multiple business areas, and keeping the day-to-day operations running seamlessly. We are looking for someone who excels at prioritising shifting demands, taking initiative, and bringing order to a busy executive landscape.

Main responsibilities

• Extensive diary management
• Arranging meetings
• Booking meeting rooms and arranging catering for meetings
• Point of contact for clients and guests visiting the office for meetings
• Proactive management of inboxes, removing junk mail, flagging priority emails
• Arranging onboarding for new starters; ensuring tech is set up and equipment is ordered
• Submitting expenses
• Support with presentations on PowerPoint and/or Google Slides when required
• Finance & Legal support; setting up suppliers, raising PO numbers, processing invoices and liaising with Legal for NDAs and SoWs when needed
• Supporting Director’s leadership teams with arranging meetings when required
• Booking nationwide and international travel and accommodation
• Preparing itineraries for business trips
• Working with team of internal PAs to ensure Viewer Leadership Team are aligned
• Providing holiday cover to other PAs
• Supporting with events, organising workshops and away days
• Manage board papers
• Supporting Directors with their wider industry responsibilities

Skills you’ll need (minimum criteria)

• Continuous experience as a Personal/Executive Assistant supporting a minimum of 2–3 Directors simultaneously in a fast-paced corporate environment.
• Must have advanced Microsoft Outlook/Google Calendar diary scheduling experience. As well as using Microsoft Office/Google Workspace apps including Powerpoint and Google Slides
• Demonstrated experience coordinating international travel itineraries, visa requirements, and organising off-site corporate events/away days for teams of 20+ people.
• Prior PA experience working within the Broadcaster, Media, Television, Entertainment, or Creative Agency sectors.
• Must have prior experience of senior stakeholder engagement at all levels
• Must be able to work autonomously

Other things we’re looking for (key criteria)

• A proven ability to prioritise accordingly to occasionally conflicting needs
• Confident communicator with a good eye for detail
• Comfortable with managing highly confidential information
• Demonstrates ability to operate well within a team
• Flexible and creative approach to problem solving – anticipating potential future issues
• Proactive self-starter with initiative who has the skill and the confidence to make appropriate decisions
• Enthusiastic, energetic & efficient
• Able to build strong relationships with people across the business and all levels of seniority
• Desirable if you have an interest in media, television and ITV shows