ITSM Service Manager - Applications - Financial Services

Kite Group; London; On-site; GBP 85,000 - 100,000; Full time

Job summary

An exciting opportunity awaits for an ITSM Service Manager at a leading financial services institution in London. This role emphasizes application management, requiring a seasoned ITSM professional adept at navigating complex technology environments. Join a forward-thinking firm that values integrity and customer service, where your expertise will contribute to significant transformation projects. If you thrive on challenges and seek a rewarding career path, this position offers the chance to make a meaningful impact in a dynamic setting.

Qualifications

• 5+ years of experience in ITSM roles, focusing on applications.
• Ability to manage complex technology stacks effectively.

Responsibilities

• Manage ITSM functions with a focus on applications.
• Foster relationships during technology transformation projects.

Skills

ITSM Management

Application Focus

Relationship Management

Transformation Projects

Job description

ITSM Service Manager - Applications - Financial Services

Reference ID: 8724

Salary: Between £85,000 and £100,000 plus bonus and benefits

Role Overview

An exciting opportunity for an ITSM Service Manager at a reputable financial services institution located in the City. This role is application-focused, requiring an experienced ITSM professional who is comfortable managing complex technology stacks and fostering relationships during significant transformation projects.

Required Experience

1. A minimum of 5 years’ experience in a dedicated ITSM function
2. Focus on applications rather than infrastructure

About Kite Human Capital

We are committed to working with top talent who value customer service and uphold a strong professional reputation. If you are dedicated, thrive on challenges, and seek rewarding assignments, we would love to assist you in finding your next role.

We pride ourselves on integrity, honesty, and placing client value at the core of our decisions.

Awards & Recognition

• 2023 – Winner ‘Most Innovative Recruitment Agency’
• 2023 – Winner ‘Best Banking/Professional Service’
• 2018 – Winner ‘Best Client Service’
• 2017 – Winner ‘Agency of The Year’
• 2017 – Winner ‘Banking & Financial Services Agency’
• 2016 – Winner ‘Banking & Financial Services Agency’

For more information, please contact us. Our methodology is proven: 99% of Kite hires succeed into year 2.