Application Developer IV

RWJBarnabas Health; Greater London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Principal ServiceNow Developer to lead the design and optimization of their ServiceNow platform. This senior role involves enhancing healthcare operations through innovative IT solutions, ensuring system scalability, and process efficiency. The ideal candidate will have extensive experience in ServiceNow development and a strong grasp of ITIL processes. Join a forward-thinking organization committed to high-quality, patient-centered care and enjoy a comprehensive benefits package, including PTO, insurance, and tuition reimbursement.

Benefits

PTO

Insurance

Retirement Plans

Tuition Reimbursement

Wellness Programs

Discounts

Qualifications

• 7+ years of ServiceNow development experience required.
• Understanding of CMDB governance and Service Mapping tools.

Responsibilities

• Lead architecture and implementation of ServiceNow solutions.
• Translate business needs into scalable solutions.

Skills

ServiceNow Development

JavaScript

SQL

HTML

CSS

ITIL Processes

API Integrations

Problem-Solving

Education

Bachelor's degree in Computer Science

Tools

ServiceNow

Job description

Application Developer IV

Req #: 0000187909

Category: Information Systems and IT

Status: Full-Time

Shift: Day

Facility: RWJBarnabas Health Corporate Services

Department: IT&S Service Applications

Location: System Business Office, 2 Crescent Place, Oceanport, NJ 07757

Job Overview:

The Principal ServiceNow Developer will lead the design, development, and optimization of the ServiceNow platform to support healthcare operations. This senior role requires expertise in ITSM Pro, HRSD Enterprise, ITOM Visibility, Hardware Asset Management, and CMDB. Responsibilities include technical governance, platform design, and ensuring system scalability and process efficiency to meet healthcare needs.

Qualifications:

Required:

• Bachelor's degree in computer science, engineering, or relevant experience.
• 7+ years ServiceNow development experience.
• Knowledge of JavaScript, SQL, HTML, CSS.
• Knowledge of ITIL processes.
• Expertise in ITSM Pro, HRSD Enterprise, ITOM Visibility, Hardware Asset Management, and CMDB.
• Understanding of CMDB governance, Service Mapping, Discovery tools.
• Experience with API integrations.
• Ability to work independently and collaboratively.
• Strong attention to detail and problem-solving skills.

Certifications:

• ServiceNow Certified System Administrator
• ServiceNow Certified Application Developer
• Certified Implementation Specialist in ITSM, HRSD, or ITOM

Scheduling Requirements:

• Full-time, Day shift

Essential Functions:

• Lead architecture and implementation of ServiceNow solutions.
• Translate business needs into scalable solutions.
• Deploy solutions across ITSM Pro, HRSD, and App Engine.
• Support integration and platform optimization.
• Implement HRSD solutions for employee onboarding and case management.
• Maintain current knowledge of ServiceNow functionalities.
• Provide training, documentation, and support.
• Monitor platform performance and utilization.
• Assist in training team members and stakeholders.
• Identify platform improvement areas.

Other Duties:

This description is not exhaustive; duties may change as needed.

Benefits and Perks:

Comprehensive benefits including PTO, insurance, retirement plans, tuition reimbursement, wellness programs, and discounts.

About RWJBarnabas Health:

We are committed to high-quality, patient-centered care, education, and research, aiming to improve community health and provide a supportive work environment.

RWJBarnabas Health is an Equal Opportunity Employer