ITSM Sales Lead — Uncapped Commission

Global Technology Solutions Ltd.; Reading; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Uncapped commission

Job summary

Global Technology Solutions Ltd. is seeking a high-performing ITSM Sales Executive with a proven track record in IT service management solution sales.

This hybrid role combines new business development with account management, focusing on growing the pipeline and expanding client relationships by understanding challenges and positioning solutions as a strategic extension of IT operations. You will own the full sales cycle from engagement to close, and collaborate with senior stakeholders and

Qualifications

• Proven track record in ITSM solution sales.
• Minimum of 3 years’ B2B sales experience.
• Strong track record in new business development and account management.
• Excellent negotiation, communication, and commercial skills.
• Confidence engaging with senior stakeholders and decision-makers.
• Self-motivated, results-driven, and highly accountable.
• Knowledge of ITSM frameworks such as ITIL or SIAM.
• Degree educated (business/management preferred) or equivalent experience.

Responsibilities

• Drive new client acquisition through outbound prospecting, campaigns, networking, and partner engagement.
• Identify decision-makers across IT, Operations, and Service Management.
• Build, manage, and maintain a qualified sales pipeline.
• Own full sales cycle from initial engagement through to close and handover.
• Develop and expand existing customer relationships; identify upsell opportunities.
• Act as trusted advisor supporting ITSM improvement journeys.
• Conduct account reviews to ensure long-term success and satisfaction.
• Collaborate with delivery teams to ensure project execution and growth.

Skills

ITSM sales

B2B sales

Negotiation

Communication

Stakeholder engagement

Self-motivated

Education

Degree in business/management

Job description

Global Technology Solutions Ltd. is seeking a high-performing ITSM Sales Executive with a proven track record in IT service management solution sales.

This hybrid role combines new business development with account management, focusing on growing the pipeline and expanding client relationships by understanding challenges and positioning solutions as a strategic extension of IT operations. You will own the full sales cycle from engagement to close, and collaborate with senior stakeholders and