ITSM Developer

Claranet; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading IT service provider in the United Kingdom is seeking an experienced ServiceNow Developer to design and implement applications that support business processes. The ideal candidate will have a minimum of 2 years of ServiceNow development experience, strong JavaScript skills, and familiarity with web technologies. They will contribute to technical designs and work collaboratively in an Agile environment. This role offers the opportunity to make a significant impact through automation solutions and integration with other systems.

Qualifications

• Minimum 2 years of ServiceNow development experience.
• Proficient in JavaScript development.
• Experience with Web Technologies like XML and HTML.

Responsibilities

• Design and implement ServiceNow based applications.
• Contribute to technical designs with team members.
• Develop and maintain integrations with other systems.

Skills

ServiceNow development

JavaScript

Web Technologies (XML, HTML)

General Development Experience

Tools

ServiceNow

Job description

About The Role

The Group ITSM & Automation team are part of Claranet's Group function and are responsible for the development, maintenance / support and documentation of new and existing functionality related to automation of tasks or configuration items and integrations with other Claranet systems.

The successful applicant would show pride and passion for their work and who is willing to learn and use relevant technologies to provide the best possible solutions to our internal customers.

Essential Duties & Responsibilities

• Design, configure and implement ServiceNow based applications to support business processes that meet business requirements
• Review and provide requirements with Business Analysts and/or end-users
• Contribute to technical designs and implementation plans in conjunction with other team members
• Follow agreed implementation plans and timelines to deliver required functionality
• Create interfaces to work with other internal and external systems using Web services and other technologies
• Work effectively and constructively as part of the ServiceNow Automation and Integration team and other virtual teams as needed
• Provide technical input on the capabilities of the ServiceNow platform and insights on the preferred/best practice way to implement solutions and appropriate trade-offs
• Workflow development
• CI class creation and/or modification of existing classes and relationships
• Use of automation to populate CMDB
• JavaScript development

About You

Essential Experience

• ServiceNow development experience (2 year minimum)
• Experience of Web Technologies (XML, HTML, JavaScript, Web Services)
• Proven scripting ability in JavaScript
• General Development Experience

Desirable Experience

• ServiceNow Admin Certification
• Experience in the development of REST / SOAP web services in ServiceNow
• Scripting experience in NodeJS
• ITIL or experience in IT operations
• Knowledge of Configuration Management Databases
• Experience working in an Agile development environment