Italian-Speaking Credit Controller (Hybrid, UK)

Illumina; Cambridge; Hybride; GBP 31 000 - 46 000; Plein temps

Avantages offerts par ce poste

Flexible benefits

Company pension 10%

Private medical insurance

Summer shutdown

Résumé du poste

Illumina in Cambridge is hiring an Italian-speaking Credit Controller to join the Accounts Receivable team. The role is hands-on, requiring strong Italian language skills, experience in credit control, and familiarity with customer portals to manage accounts and collect balances.

The position operates in a hub-and-hybrid model, with one day per week in the Cambridge office on Thursdays. You will support the AR function, maintain accurate customer records, and collaborate with other departments

Qualifications

• Italian language skills to support Italian-speaking customers
• Experience in credit control / accounts receivable, including collecting overdue balances
• Experience using customer portals within a credit control environment
• Strong relationship-building skills
• Excellent attention to detail and ability to manage competing priorities and tight timescales
• Experience with SAP would be advantageous

Responsabilités

• Support the Accounts Receivable function and ensure customer accounts are accurate and payments move smoothly
• Manage Channel Partner accounts, including reconciliation
• Collect outstanding balances and support payment within terms
• Monitor customer credit status, credit blocks and exposure
• Manage cash application and posting across EMEA accounts
• Use customer portals as part of day-to-day credit control and collection
• Issue statements, collection letters and dunning notices
• Investigate and resolve account discrepancies and disputes
• Collaborate with Customer Service, Sales and other teams to maintain customer experience
• Support internal and external audit requests
• Maintain accurate customer records and follow credit/collection processes
• Spend about 50% of time supporting testing for Next Gen ERP project

Connaissances

Italian language skills

Credit control experience

Customer portals experience

Relationship-building

Attention to detail

Time management

SAP experience

Outils

SAP

Description du poste

Illumina in Cambridge is hiring an Italian-speaking Credit Controller to join the Accounts Receivable team. The role is hands-on, requiring strong Italian language skills, experience in credit control, and familiarity with customer portals to manage accounts and collect balances.

The position operates in a hub-and-hybrid model, with one day per week in the Cambridge office on Thursdays. You will support the AR function, maintain accurate customer records, and collaborate with other departments