Italian speaking Credit Controller

Confidential; Cambridge; Hybrid; GBP 35,000 - 38,000; Full time

Benefits offered by this job

Private medical insurance

Pension

Leisure travel insurance

Compassion and care time off

Volunteer time off

Hybrid working - 4 days remote, 1 day,

Job summary

Confidential in Cambridge is seeking an Italian-speaking Credit Controller to manage end-to-end accounts receivable for Italian customers. The role is hybrid (1 day in-office, 4 days remote) with a salary of £35,000–£38,000 and excellent benefits.

Fluent Italian and English are essential. You will monitor credit status, collect debts, and collaborate with sales, customer service and finance teams to ensure timely payments.

Qualifications

• Fluent Italian and English essential.
• Experience in Credit Control or Accounts Receivable.
• Experience managing customer accounts and collecting debt.
• Strong customer relationship and communication skills.
• Experience with SAP or ERP systems advantageous.
• Electronic invoicing experience beneficial.
• Excellent attention to detail and accuracy.
• Strong problem-solving and analytical skills.
• Ability to investigate and resolve disputes effectively.
• Good organisation and time-management; able to prioritise deadlines.

Responsibilities

• Manage a portfolio of Italian business customer accounts and proactively pursue outstanding payments.
• Contact customers regarding overdue balances and negotiate payment arrangements.
• Monitor customer credit status and make recommendations regarding credit limits and blocks.
• Post and allocate incoming customer payments and cash receipts.
• Issue customer statements, payment reminders and dunning correspondence.
• Investigate and resolve account queries, disputes and payment discrepancies.
• Work closely with customers to resolve issues and maintain positive relationships.
• Review customer-held orders and identify potential credit-related issues.
• Provide information and support for audits and maintain accurate records.

Skills

Fluent Italian

Fluent English

Credit control

Accounts receivable

Customer relationship

SAP

Electronic invoicing

Attention to detail

Time management

Analytical skills

Tools

SAP

Job description

Job Summary

• Italian speaking Credit Controller
• Location: Cambridge - Hybrid (1 day per week in the office, 4 days remote)
• Salary: £35,000-£38,000 + excellent benefits
• Languages: Fluent Italian and English - essential
• Working Pattern: Hybrid

The Opportunity

Our client is a world-leading international organisation with successful operations across multiple global markets. As part of its growing international finance team, the company is looking for an experienced Italian speaking Credit Controller to manage accounts receivable activities across its Italian customer base.

The Role

As an Italian speaking Credit Controller, you will support the end-to-end accounts receivable process for business customers in Italy. You will take responsibility for managing customer accounts, collecting outstanding debt, monitoring credit exposure and resolving account queries, while working closely with sales, customer service and wider finance teams.

Key Responsibilities

• Manage a portfolio of Italian business customer accounts and proactively pursue outstanding payments
• Contact customers regarding overdue balances and negotiate appropriate payment arrangements.
• Monitor customer credit status and make recommendations regarding credit limits and credit blocks.
• Post and accurately allocate incoming customer payments and cash receipts.
• Issue customer statements, payment reminders and dunning correspondence.
• Investigate and resolve account queries, disputes and payment discrepancies.
• Work closely with customers to resolve issues and maintain positive commercial relationships.
• Review customer-held orders and identify potential credit-related issues.
• Provide information and support for internal and external audit requirements.
• Maintain accurate customer account records and ensure financial data is kept up to date.

Candidate profile

• Fluent Italian and English - essential
• Previous experience in Credit Control, Accounts Receivable or a similar finance role.
• Experience managing customer accounts and collecting outstanding debt.
• Strong customer relationship and communication skills.
• Experience working with SAP or another ERP system would be advantageous.
• Experience with electronic invoicing would be beneficial.
• Excellent attention to detail and accuracy.
• Strong problem-solving and analytical skills.
• The ability to investigate and resolve account queries and disputes effectively.
• Excellent organisation and time-management skills.
• The ability to manage your own workload and prioritise competing deadlines.
• Resilience and confidence working towards financial KPIs and collection targets.
• A collaborative approach and the ability to work effectively with sales, customer service and finance colleagues.

Salary & Benefits

• £35,000-£38,000 + excellent benefits, including:
• Private medical insurance
• Pension
• Leisure travel insurance
• Compassion and care time off
• Volunteer time off
• Hybrid working - 4 days working remotely and 1 day in the Cambridge office
• A range of additional employee benefits and wellbeing initiatives

The role also offers an excellent level of flexibility, with four days working from home each week and just one day required in the Cambridge office.