Italian & Spanish Speaking Customer Support Pro

Park Street People Ltd; Watford; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Company benefits

Job summary

An internationally renowned company is seeking a Customer Service Representative fluent in English, Italian and Spanish to join their team in a full-time, permanent role. You will deliver high-quality service to business customers, maximise sales opportunities across channels, and maintain accurate records of all customer interactions.

The role requires excellent communication and teamwork, with a focus on resolving enquiries and building strong customer relationships.

Qualifications

• Proven track record in customer service.
• Excellent communication skills.
• Team player with proactive attitude.

Responsibilities

• Provide exceptional customer service via phone and email in Italian and Spanish.
• Assist with customer inquiries and resolve issues with a friendly, positive approach.
• Develop relationships within a diverse team to ensure customer satisfaction.
• Coordinate with couriers to oversee and track shipments and keep records updated.

Skills

English

Italian

Spanish

Customer service

Job description

An internationally renowned company is seeking a Customer Service Representative fluent in English, Italian and Spanish to join their team in a full-time, permanent role. You will deliver high-quality service to business customers, maximise sales opportunities across channels, and maintain accurate records of all customer interactions.

The role requires excellent communication and teamwork, with a focus on resolving enquiries and building strong customer relationships.