Italian Customer Service Advisor

Elevation Recruitment Group; Rotherham; On-site; GBP 20,000 - 30,000; Full time

Job summary

Elevation Recruitment Group is seeking an enthusiastic Italian-speaking Customer Service Advisor to join a dynamic team in Rotherham. This role involves addressing customer inquiries, ensuring satisfaction, and maintaining knowledge of products and services. Ideal candidates will have strong communication skills and previous experience in customer service.

Qualifications

• Fluency in Italian and English (both written and spoken).
• Previous experience in a customer service role is preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Responding to customer enquiries via phone, email, and chat in both Italian and English.
• Providing accurate information regarding products and services.
• Resolving customer issues in a timely and efficient manner.

Skills

Fluency in Italian

Fluency in English

Communication

Problem-solving

Attention to detail

Job description

Social network you want to login/join with:

Italian Customer Service Advisor, Rotherham

col-narrow-left

Client:

Elevation Recruitment Group

Location:

Rotherham, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

8513622e8f98

Job Views:

48

Posted:

22.06.2025

Expiry Date:

06.08.2025

col-wide

Job Description:

Are you fluent in Italian and passionate about delivering exceptional customer service?

Elevation Recruitment Group is delighted to be working with a key client based in Rotherham, who is seeking an enthusiastic and dedicated Italian Speaking Customer Service Advisor to join their dynamic customer service team.

Italian Customer Service Advisor Key Responsibilities:

• Responding to customer enquiries via phone, email, and chat in both Italian and English
• Providing accurate information regarding products and services
• Resolving customer issues in a timely and efficient manner
• Maintaining up-to-date knowledge of company products, services, and policies
• Collaborating with team members and other departments to ensure customer satisfaction
• Documenting customer interactions and updating customer records

Requirements of the Italian Customer Service Advisor:

• Fluency in Italian and English (both written and spoken)
• Previous experience in a customer service role is preferred
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Ability to work in a fast-paced environment

If you are an Italian-speaking individual with a passion for helping customers and want to be part of a dedicated and professional team, we want to hear from you!