IT Vendor and Supplier Relationship Manager

University of Salford (Personnel); Salford; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Excellent pension scheme

32 days annual leave + bank holidays

Flexible and hybrid working

Job summary

The University of Salford, within its Digital Services department, seeks an experienced IT Vendor & Supplier Relationship Manager to lead supplier contracts and commercial relationships. You will work with Digital & IT, Procurement, Finance and Legal to manage performance, support contract development and renewals, and identify commercial risks and opportunities.

This hybrid role requires regular on-campus attendance, with the successful candidate aligned to this commitment.

Qualifications

• Experience in managing technology vendors, contracts and commercial relationships.
• Strong negotiation skills and ability to challenge and negotiate with suppliers.

Responsibilities

• Develop and manage strategic relationships with the University’s technology vendors and suppliers, acting as the primary point of contact for supplier performance, commercial engagement and contractual matters.
• Manage the full lifecycle of technology vendor contracts, coordinating renewals, variations and governance activities with Procurement and Legal Services.
• Lead vendor performance management to ensure SLAs, KPIs and contractual obligations are met through regular performance reviews and QBRs.

Skills

Vendor management

Negotiation

Stakeholder management

Procurement processes

Contract management

Job description

IT Vendor and Supplier Relationship Manager

University of Salford’s Digital Services department is seeking an experienced

IT Vendor & Supplier Relationship Manager to lead the management of our technology suppliers, contracts and commercial relationships. The successful candidate will combine strong commercial and negotiation skills with experience of supplier management, contracts, Statements of Work and procurement processes to ensure we achieve the best value and outcomes from our technology partners. You will work closely with Digital & IT, Procurement, Finance and Legal to manage supplier performance, support contract development and negotiations, plan renewals and identify commercial risks and opportunities. This role is ideal for a proactive, relationship-focused professional who can confidently challenge and negotiate with suppliers while bringing stakeholders together to get things done.

Potential applicants should be aware that this is a hyrbid role which requires regular attendance on-campus and the successful candidate will be alligned to this commitment.

This role may close early if we receive a high volume of applications.

Job Description

Key Responsibilities

• Develop and manage strategic relationships with the University’s technology vendors and suppliers, acting as the primary point of contact for supplier performance, commercial engagement and contractual matters.


• Manage the full lifecycle of technology vendor contracts, working collaboratively with Procurement and Legal Services to coordinate renewals, contractual variations and governance activities.


• Lead vendor performance management, ensuring suppliers meet agreed Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and contractual obligations through regular performance reviews and Quarterly Business Reviews (QBRs).

A bit about the Digital IT department

Our Digital IT team provide essential services to the University’s students, academics, and professionals, and so much more! The team explore new technologies and strive to innovate, with a strong focus on improving the customer experience. The ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital Strategy, Digital Delivery and Digital Service all work together as a key enabler for the University to achieve this.

What’s in it for you?

Competitive salary - and excellent pension scheme

Generous annual leave – An impressive 32 days leave, plus bank holidays, additional time off at Christmas and the opportunity to buy even more!

Flexible working - we support a culture of flexible and hybrid working, subject to business requirements.

Professional development - a comprehensive package of training and development opportunities to help you achieve your full potential.