IT Vendor and Supplier Relationship Manager

University of Salford; Salford; Hybride; GBP 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Competitive salary

32 days leave plus holidays

Flexible/hybrid working

Training & development

Résumé du poste

University of Salford’s Digital Services department seeks an experienced IT Vendor & Supplier Relationship Manager to lead technology supplier contracts and commercial relationships. You will work with Digital & IT, Procurement, Finance and Legal to manage performance, renewals and risk, in a proactive, stakeholder‑driven environment.

The role is hybrid, requiring regular on-campus attendance and alignment to on-site commitments. Applications may close early if volumes are high.

Qualifications

• Experience in supplier management and procurement processes.
• Ability to manage contracts and Statements of Work.
• Strong negotiation and stakeholder engagement skills.

Responsabilités

• Develop and manage relationships with technology vendors and suppliers as the main contact for performance and commercial matters.
• Oversee full lifecycle of vendor contracts; coordinate renewals and variations with Procurement and Legal.
• Lead performance reviews and governance activities to ensure SLAs and KPIs are met.

Connaissances

Vendor management

Contract negotiation

Relationship management

SLA/KPI governance

Description du poste

University of Salford’s Digital Services department is seeking an experienced IT Vendor & Supplier Relationship Manager to lead the management of our technology suppliers, contracts and commercial relationships. The successful candidate will combine strong commercial and negotiation skills with experience of supplier management, contracts, Statements of Work and procurement processes to ensure we achieve the best value and outcomes from our technology partners. You will work closely with Digital & IT, Procurement, Finance and Legal to manage supplier performance, support contract development and negotiations, plan renewals and identify commercial risks and opportunities. This role is ideal for a proactive, relationship-focused professional who can confidently challenge and negotiate with suppliers while bringing stakeholders together to get things done.

Potential applicants should be aware that this is a hyrbid role which requires regular attendance on-campus and the successful candidate will be alligned to this commitment.

This role may close early if we receive a high volume of applications.

Key Responsibilities

• Develop and manage strategic relationships with the University’s technology vendors and suppliers, acting as the primary point of contact for supplier performance, commercial engagement and contractual matters.
• Manage the full lifecycle of technology vendor contracts, working collaboratively with Procurement and Legal Services to coordinate renewals, contractual variations and governance activities.
• Lead vendor performance management, ensuring suppliers meet agreed Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and contractual obligations through regular performance reviews and Quarterly Business Reviews (QBRs).

A bit about the Digital IT department

Our Digital IT team provide essential services to the University’s students, academics, and professionals, and so much more! The team explore new technologies and strive to innovate, with a strong focus on improving the customer experience. The ambition is that Salford will become the destination of choice for students who will have exceptional levels of employability when they graduate. Our three pillars of Digital Strategy, Digital Delivery and Digital Service all work together as a key enabler for the University to achieve this.

What’s in it for you?

• Competitive salary - and excellent pension scheme
• Generous annual leave – An impressive 32 days leave, plus bank holidays, additional time off at Christmas and the opportunity to buy even more!
• Flexible working - we support a culture of flexible and hybrid working, subject to business requirements.
• Professional development - a comprehensive package of training and development opportunities to help you achieve your full potential.