IT Technician / Computer Hardware Engineer to do Field Service

Operations Resources; Worcester, Gloucester; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Company van provided

Pension

Private medical insurance

Paid holiday

Job summary

Operations Resources is seeking an IT Technician / EPOS Field Service Engineer to perform field visits across the West Midlands region. The role involves swapping IT and EPOS hardware in client stores and requires a full manual driving licence.

You’ll drive a fully expensed company van, handle 4 week rotation including weekends and on-call periods, and complete 40 hours per week on PAYE terms with overtime opportunities.

Qualifications

• Must have a full manual driving licence to apply.
• Ability to swap out IT and EPOS hardware at client sites.
• Willing to work weekends and participate in on-call rota.

Responsibilities

• Drive to multiple client sites to service IT and EPOS equipment in stores.
• Carry out swap outs of EPOS hardware and PCs as required.
• Attend field service calls across retail locations and document work.
• Work 5 days out of 7 on a 4 week rotation with on-call duties.

Skills

Full manual driving licence

Job description

IT Technician / Computer Hardware Engineer to do Field Service

EPOS Field Service Engineer

Looking for someone confident on PC hardware to undertake swap outs of IT and EPOS equipment (electronic point of sale - till systems) for well-known retail brands across the West Midlands, filling the gap between Birmingham and the South West, an ideal home location would be anywhere around in an WR or GL post code Worcester / Gloucester on that M5 corridor.

You must have a full manual driver's licence to apply for this role.

A fully expensed company van is provided.

You will be required to drive to multiple sites per day, to attend field service calls on the IT and EPOS equipment in the client's customer's stores.

Training on EPOS hardware will be given.

You must be flexible to do this role, willing to work weekends and an overnight emergency call out rota.

The role requires work 5 days out of 7, on a 4 week rotation 1 weekend on 1 off, 1 week on call on call, next weekend off.

Standard hours 0900 - 17:30, overtime is paid outside of this.

Package of £31200 + Van + overtime; made up of a Basic salary of £27300 and shift / rotation on call payments of around £3900 per annum.

You will be the On-Call Engineer, currently 1 week in 4, where you work 20:00 - Midnight 4 standard hours per day + emergency on call Monday to Saturday (all 6 days) then On call from 00:00 - 08:00 (on the Sunday, there is no scheduled hours, just on call from 20:00 - 08:00).

First 2 calls per on call week are covered in the £300 per week on call payment, there after an additional £200 per call is paid as overtime (average for the whole team is 3 call outs per week, this is a below average area).

This is a 40 hours per week full time PAYE contract.

For any additional hours worked, overtime is paid at x1.5 Mon - Saturday and x2 Sunday and bank holidays (most Engineers do around £3000 per annum in overtime).

This is a full-time permanent job with a fully expensed company van (with personal use), pension, paid holiday, and private medical insurance.