IT Technician

North East Combined Authority; Wingate; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Generous annual leave

Local government pension scheme

Supportive development opportunities

Job summary

North East Combined Authority is seeking an IT Technician to join the IT Team at Wellfield School, with responsibilities spanning the Trust's primary schools. The role involves supporting day-to-day IT operations, resolving issues, and ensuring high-quality service across sites.

Based at Wellfield School, the successful candidate will travel between sites, providing timely technical support to staff and students.

Qualifications

• NVQ Level 3 (or equivalent) in a relevant discipline, or able to demonstrate suitable experience providing first-line technical support.
• Strong IT problem-solving and communication skills essential for staff support.
• Willingness to travel between sites within the Trust is required.

Responsibilities

• Support day-to-day operation of IT systems across Wellfield School and Trust sites.
• Process, resolve, and update IT issues; maintain both administrative and curriculum networks.
• Provide timely and effective technical support to staff and students; assist with wireless network configuration.

Skills

IT support

Windows troubleshooting

Communication

Organisation

Education

NVQ Level 3 (IT)

Tools

Windows deployment tools

Job description

IT Technician



Based at Wellfield School





We are seeking to appoint a suitably qualified and motivated IT Technician to join our IT Team at Wellfield School.



The role will be based at Wellfield School, with the expectation that the successful candidate will also provide IT support across our primary schools within the Trust, ensuring a consistent and high-quality IT service across all sites.



Working under the direction of the Network Manager, you will be responsible for supporting the day-to-day operation of IT systems. This will include processing, resolving, and updating IT issues, as well as maintaining both administrative and curriculum networks. You will play a key role in ensuring staff receive timely and effective technical support.



This is a varied, hands-on position suited to a proactive and enthusiastic individual who is confident working independently as well as part of a team. The role will involve troubleshooting technical issues, supporting Windows deployment, rebuilding devices, and assisting with wireless network configuration. Travel between sites, including primary schools, will form a regular part of the role.



We are looking for someone with strong organisational skills who can build effective working relationships with both colleagues and students across different settings. A positive, solution-focused approach is essential, along with a solid working knowledge of relevant IT systems. You will also need to demonstrate high levels of integrity and maintain confidentiality at all times.





Applicants should ideally hold an NVQ Level 3 (or equivalent) in a relevant discipline, or be able to demonstrate suitable experience in providing first-line technical support.



In return, we offer an excellent benefits package including generous annual leave, access to the local government pension scheme, and a supportive working environment with opportunities for professional development.





Please note that we operate a probationary period of 4 months across all jobs in the Trust. You will receive a comprehensive induction to support you to successfully pass your probation.