IT Technician

The Barlow Rc High School & Specialist Science College; Manchester; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Local government pension scheme

Cycle to work scheme

Employee Assistance Programme

Training opportunities

Job summary

The Barlow RC High School in Manchester is seeking a permanent IT Technician to join our dedicated IT office. You will provide frontline IT support to staff and pupils, assist with configuring and maintaining the school network, and ensure software licences are up to date.

This role offers a stable, full-time position with 35 hours per week in Didsbury, commence ASAP, and a supportive team culture. Training and development are provided as part of our commitment to staff progression.

Qualifications

• Transferable skills useful for IT support and working with children.
• Ability to work independently and make decisions.
• Self-motivation and proactive approach to tasks.
• Strong multi-tasking and organisational skills.
• Clear communication with staff, pupils and suppliers.
• Interest in a varied, reactive IT role within a school.

Responsibilities

• Serve as initial IT support contact within the school.
• Assist pupils with learning activities under guidance.
• Act as liaison for external IT suppliers.
• Support setup, configuration and maintenance of the school network.
• Install and maintain software licences and upgrades.
• Diagnose and troubleshoot software and hardware issues.
• Replace damaged computer components as needed.
• Maintain asset registers of IT equipment and software licences.
• Ensure security via antivirus and firewall software.

Skills

Transferable skills

Independent worker

Decision making

Self-motivated

Multi-tasking

Organised

Communication skills

Enjoy working with children

Job description

Do you have experience providing excellent customer service, technical support, troubleshooting or digital services, whether in education, business, retail, hospitality, telecommunications or another sector? Are you passionate about technology and helping others? Do you enjoy solving problems and delivering excellent customer service? Are you looking to develop your technical skills within a supportive and forward-thinking school? Would you like to work in a diverse and inclusive community with high standards of behaviour and a calm, purposeful learning environment? Are you looking for a permanent role? We are located in South Manchester with great transport links. If so, we would love to hear from you. The Barlow RC High School is seeking to appoint a permanent IT Technician. Applications are welcomed from both experienced IT professionals and candidates with relevant transferable skills who are keen to develop a career in IT support. The Barlow has a great reputation as an employer who provides continuous professional development and job stability. You will benefit from:

• Working with children
• Dedicated IT office
• Job stability
• Local government pension scheme
• Access to varied training programmes and online training
• Employee Assistance Programme
• Cycle to work scheme
• A supportive team and working environment
• An interesting and varied role

Important Details

• Contract: Permanent, all year round
• Salary: Grade 5, SP 13-19, £29,064- £32,061
• Working Hours: 35 hours, Monday to Friday 8.00am - 3.30pm
• Start Date: ASAP
• Pension: Greater Manchester Pension Fund with employer contributions of 15.3%
• Location: Parrs Wood Road, Didsbury, M20 6BX

Duties of the IT Technician

• To serve as an initial point of contact for IT support within the school and provide technical support where necessary
• To support pupils in accessing learning activities under the guidance of the teacher
• To serve as a point of contact for all external suppliers of IT
• To support in the set-up, configuration and maintenance of the school's IT network
• To install and maintain licence software and upgrades
• To diagnose and troubleshoot software and hardware issues
• To replace damaged/broken computer components
• To maintain an asset register of all IT equipment
• To maintain an inventory of IT software and licences
• To ensure the security of the client and server by installing and upgrading appropriate anti-virus and firewall software

The IT Technician must

• Have transferrable skills
• Have the ability to work independently
• Be capable of making decisions
• Be self-motivated
• Be able to multi-task
• Be pro-active and highly organised
• Have good communication skills
• Enjoy a varied and reactive role
• Like working with children

Advantages but not essential

Applications are welcomed from candidates with transferable skills and experience. Previous school experience is not essential as full support and development will be provided.

Are you the IT Technician we are searching for?

Closing date: Monday 31st August, 8.00am Interview: Week beginning 7th September