IT Technician

Astrea Academy Trust; West of England; Vor Ort; GBP 30.000 - 32.000; Vollzeit

Benefits dieser Stelle

Continuing Professional development

Employee assistance programme

Discounted gym membership

Cycle-to-work scheme

Eyesight test vouchers

Flexible working

Zusammenfassung

Amplify Education is seeking an IT Technician to join the IT Team from 1 December 2026, or as soon as possible thereafter. You will provide remote and face-to-face technical support to enable effective IT use by staff and students.

You will advise and train users, diagnose and troubleshoot issues, and communicate technical concepts clearly to non-specialists to guide staff and pupils through resolution steps.

Qualifikationen

• Experience in customer facing / first line support role.
• Ability to communicate technical issues to non-specialists.
• Proactive problem solving and structured troubleshooting.

Aufgaben

• Provide remote and face-to-face IT support to staff and students.
• Diagnose and resolve IT issues across hardware and software.
• Provide user training and guidance to improve IT usage.

Kenntnisse

First line support

Customer service

Troubleshooting

Jobbeschreibung

Job Alerts: Once you have pressed the \"Find jobs\" button you will also have the option to save the search as a job alert, to be automatically notified by email of any matching jobs.

School / Office 2800 - AmplifyEducation Central Team

Basis Full Time

Job profile for IT Technician

IT Technician

2800 - AmplifyEducation Central Team 01/11/2026 IT Technician

Salary N13-N17 (£30,023-£32,046) Contractual hours 37 Basis Full Time Job type Support Staff - Other Location Bristol Job category Information Technology Date posted 18/09/2026 Job reference 2800-R0659 Attachments Amplify Education Recruitment Pack.pdf IT Technician Job Description and Person Specification.pdf

Job overview

About Us

Amplify Education is a dynamic new multi-academy trust of 21 schools across Bristol, South Gloucestershire and North Somerset, formed through the thoughtful and planned merger of TiLA and CST. United by a shared vision, we are a bold voice for Bristol - committed to building belief in every young person, expanding opportunities, nurturing potential, and strengthening citizenship.

We are ambitious, reflective, and collaborative - driven to improve outcomes for young people while working together, learning from one another and continually strengthening our practice. If you are looking to make a real difference within a forward-thinking and supportive Trust, Amplify Education could be the place for you.

We invite you to join our IT Team. Working closely with Central Services teams and school leaders, the IT Team supports the management of technology infrastructure, devices, software and cybersecurity, helping to ensure colleagues and pupils have access to the tools they need to succeed.

The Opportunity

We are looking for an IT Technician to join our IT Team from 1 December 2026, or as soon as possible thereafter. If you join us, a typical week in this role will see you providing remote and face to face technical support to allow the effective use of IT by both staff and students. You will also provide advice and training to improve both their understanding of IT and their experience of its use, diagnosing and troubleshooting problems as required. This means that you will need to be able to build positive relationships to clearly communicate technical issues to non-specialists and be able to guide staff and students through steps needed to resolve issues.

About You

You are likely to have gainedthe ability to communicate technical issues to non-specialists, asolid understanding of computer technology and experience in a customer facing / first line support role.You will bringinitiative and the ability to diagnose / troubleshoot problems in a logical and focused manner.

More information about the Trust,Schooland Role

• To find out more about this role, please read the job description and person specification.

• To find out more about Amplify Education , please visit our website: www.amplifyeducation.co.uk

• Informal enquiries can be made via email to [e-mail]

We can offer you

• Continuing Professional and Leadership development

• Employeeassistanceprogramme, offering counselling,supportand advice on a wide array of areas

• Discounted gym membership, Cycle-to-work scheme, Eyesight test vouchers

• Many of our schools are easily accessible using public transport. For staff members who drive,a number ofour schools offer free onsite or nearby street parking.

• Flexible working fully supported and enhanced family friendly policies

• Allnew staffare automatically enrolled in the Teacher’s Pension or LGPS Avon Pension Fund.

We are committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff and volunteers to share this commitment. All posts at Amplify Education are subject to pre-employmentchecks incl, but not limited to, initial and periodic enhanced level checks with the Disclosure and Barring Service.

Applications are welcome from all suitably qualified candidates regardless of race, colour, nationality, ethnic or national origin, religion or religious belief, sex or sexual orientation, gender reassignment, disability or age, and maternity, marital or civil partner status. We particularly encourage applications from under-represented groups.

TheSchoolmay carry out online searches on shortlistedapplicantsand all applicants willbe requiredto provide details of their online profile, including social mediaaccount names/handles, as part of the interview process.

The post is exempt from the Rehabilitation of Offenders Act 1974. The Schoolis therefore permitted to ask job applicants to declare all convictions and cautions on a self-declaration form in advance of attending an interview (including those which are \"spent\" unless they are \"protected\" under the DBS filtering rules) in order to assess their suitability to work with children.