IT Technician

Keyence; Stourbridge; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Onsite parking

Excellent public transport links

Job summary

Keyence is seeking an IT/Automation support specialist to maintain shop floor visual displays and ensure accurate production information. You will help roll out Power BI dashboards, liaise with external IT providers, and drive IT projects end-to-end.

The role focuses on maintaining systems, configuring hardware and software, and connecting shop-floor data to ERP/BI tools. Training will be provided for automation and robotics initiatives.

Qualifications

• Good IT literacy and genuine interest in computer systems and industrial tech.
• Willingness to learn new software and systems including ERP and vision inspection.
• Ability to plan and prioritise workload across multiple projects.

Responsibilities

• Install and maintain shop floor visual display screens and ensure current production information.
• Support Power BI rollout across the business with dashboards and reports.
• Act as link between internal IT needs and external IT support provider; escalate as needed.
• Lead IT/technical projects and keep stakeholders updated on progress.
• Maintain records of systems, configurations and network setup.

Skills

IT literacy

Communication

Problem solving

Planning workload

Learning mindset

Education

Relevant IT/Engineering qualification

Tools

Power BI

Synchro ERP

Keyence vision system

Job description

maintenance team with the implementation of automated systems. Install and maintain shop floor visual display screens, ensuring quality documentation and production information is accessible and current. Support the roll-out of Power BI across the business, building initial dashboards and reports and working with departments to identify reporting needs. Act as the link between internal IT needs and the Company's external IT support provider, providing first-line troubleshooting and briefing and managing the external provider where an issue needs to be escalated to them. Lead and complete allocated IT and technical projects, keeping stakeholders updated on progress. Maintain accurate records and documentation of systems, configurations and network set-up.About You Good IT literacy and a genuine interest in computer systems, networks and industrial technology. Willingness to learn new software and systems, including ERP and vision inspection, and how the site's shop-floor systems connect

together. Good communication skills, with the confidence to work with people across the shop floor and office. A logical, methodical approach to problem-solving and fault-finding. Ability to plan and prioritise workload across multiple projects. A relevant qualification in IT, Computer Science, Electronics or Engineering is desirable but not essential - recent college leavers are encouraged to apply. An interest in automation and robotics is an advantage, though full training will be given. Why apply for this role? A great team to work with Permanently employed by the business Monthly pay Onsite parking Excellent public transport links

INDPRO integrity, and liaising with the ERP provider on updates and issues.

Support the set-up, configuration and ongoing maintenance of new software, hardware and shop floor devices across the business. Support and maintain the Keyence vision inspection system, including basic configuration, calibration liaison and troubleshooting, and support its roll-out across all sectors of the business. Provide first-line support for shop-floor PCs, scanners and network connectivity, escalating anything touching the PLCs or other control systems to the relevant machine supplier or specialist controls contractor. Develop and maintain connectivity between machines, systems and the Company network. Support the Company's move towards greater plant connectivity, helping bring data from the site's PLCs and shop-floor equipment into IT systems such as Synchro ERP and Power BI, and identifying areas for improvement. Support the business's move towards automation, including the programming of robots, and assist the