IT Technician

XACT Placements Ltd.; Slough; On-site; GBP 27,000 - 32,000; Full time

Job summary

XACT Placements Ltd. in the United Kingdom is hiring an ICT Technician based in Slough to maintain IT hardware and services across school sites and support the enhancement of ICT provisions.

This full-time role requires experience, a DBS check, and a commitment to high service levels. You will troubleshoot, install and repair computers, iPads, printers and related equipment while delivering strong customer support.

Qualifications

• 2+ years’ experience in ICT support, preferably in education.
• Excellent customer service and communication skills.
• Strong knowledge of common user applications.
• Experience installing and maintaining school hardware and software.

Responsibilities

• Resolve technical issues and provide efficient solutions.
• Install and repair computers and networking software across sites.
• Maintain school hardware and assist users with ICT queries.

Skills

Customer service

Communication

Troubleshooting

Tools

Office 365

Job description

Are you looking for a new exciting opportunity working as an ICT Technician to be based in Slough?

You will be responsible for the maintenance of all IT Hardware and Services across School Sites, as well as well as supporting the school in improving the standard of their ICT provisions.

This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.

Main Duties of the Role

• Settle and manage any technical issues that impact the operations by providing efficient technical solutions.
• Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
• Complete a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, av lecterns and hardware).

Your Skills and Experience

• 2+ years’ similar experience ideally within education
• Excellent customer service and communication skills
• High level knowledge of common user applications and skilled in using Office 365.
• Skilled in upholding the quality of school computer equipment, installing new and existing software cross the network, supply technical support for users and resolve technical problems.

Salary

• £27,000-£32,000 per annum, depending on experience