IT Technician

Hunter Selection; Shaftesbury; On-site; GBP 28,000 - 33,000; Full time

Job summary

An exciting opportunity awaits for an IT Technician at a growing organization in Shaftesbury. This role is pivotal in assisting internal users with IT issues across Microsoft and application suites, ensuring smooth operations and high user satisfaction. You'll be the first point of contact for IT support queries, providing assistance both remotely and in-person. The company offers excellent career development and a supportive health and wellbeing program, making it a fantastic place to grow your career. If you're passionate about technology and eager to make an impact, this position is perfect for you.

Benefits

20 days + bank holiday rising with length of service

Excellent career development and training opportunities

Health & wellbeing programme

Pension

Discount scheme

Company events

Qualifications

• Good working knowledge of Windows operating systems and Office365.
• Understanding of Active Directory and basic networking skills.

Responsibilities

• Acting as the first point of contact for all IT Support queries.
• Assisting users remotely or face to face, offering deskside support.

Skills

Windows operating systems (10/11)

Office365 applications

Active Directory

Windows Server

Basic networking skills (TCP/IP, DNS, DHCP)

Excellent communication skills

Job description

IT Technician - Shaftesbury - 28,000 - 33,000

We have an excellent opportunity for an IT Technician to join a growing organisation in an exciting period of growth. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be assisting users via the telephone, emails and tickets, ensuring you are working to agreed SLAs.

Benefits for the IT Technician

• 20 days + bank holiday rising with length of service
• Excellent career development and training opportunities
• Health & wellbeing programme
• Pension
• Discount scheme
• Company events + more

Key Responsibilities for the IT Technician:

• Acting as the first point of contact for all IT Support queries
• Assisting users remotely or face to face, offering deskside support when needed.
• Working closely with team leaders and senior management ensuring tickets are escalated and resolved where needed.
• Researching and documenting solutions to problems on the companies knowledge base.

Required Skills & Experience of the IT Support Engineer:

• Good working knowledge of Windows operating systems (10/11)
• Experience with Office365 applications and environment
• Understanding of Active Directory and Windows Server
• Basic networking skills (TCP/IP, DNS and DHCP)
• Excellent communication skills both written and verbal

If you are interested in this role or looking for something similar, please contact Alex directly on (url removed)

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.