IT Technician

TN United Kingdom; Shaftesbury; On-site; GBP 28,000 - 33,000; Full time

Job summary

An established and forward-thinking dairy manufacturer is seeking a proactive IT Technician to join their dynamic Supply Chain team. This exciting role combines technical support, system development, and user engagement within a modern manufacturing environment. You will provide first-line IT support, set up IT equipment, and assist with ERP system development while driving improvements across IT systems. Join a respected business that values collaboration and offers opportunities for personal and professional growth. If you are passionate about technology and eager to make a difference, this position is perfect for you.

Benefits

28 days holiday (including bank holidays)

Opportunities to grow and develop technical skills

Collaborative and friendly team environment

Modern facility

Qualifications

• 1+ year of experience in commercial IT support or development.
• Comfortable working across factory and office environments.

Responsibilities

• Provide first-line IT support across the site, resolving hardware/software issues.
• Support ongoing ERP system development and conduct system security checks.

Skills

Microsoft Office

Windows (Desktop & Server)

Microsoft SQL Server

Epicor ERP

Strong communication skills

Basic coding

Network mapping

VLANs

VMware

Virtual servers

Job description

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IT Technician – Exciting Opportunity in the Dairy Manufacturing Sector
Shaftesbury, Dorset | £28,000 - £33,000 (DOE) | Mon–Fri, 8am–5pm | 40 hrs/week
Permanent | On-site | Immediate Start Available

An established and forward-thinking dairy manufacturer in North Dorset is looking for a proactive and hands-on IT Technician to join their expanding Supply Chain team.

This is a brand-new position offering a great mix of technical support, system development, and user engagement in a modern manufacturing environment.

What You'll Be Doing

Provide first-line IT support across the site, resolving hardware/software issues

Set up and maintain IT equipment for new and existing users

Support ongoing ERP system development (Epicor experience a bonus)

Liaise with internal users and external IT support where needed

Conduct system security checks and regular maintenance

Assist with IT user training and documentation

Drive improvements and innovation across IT systems and infrastructure

What We’re Looking For

Microsoft Office & Windows (Desktop & Server) – Intermediate to Advanced

Microsoft SQL Server – Intermediate

1+ year of experience in commercial IT support or development

Strong communication skills and a proactive attitude

Comfortable working across factory and office environments

Experience with Epicor ERP

Basic coding or ability to write technical specifications

Familiarity with network mapping, VLANs, VMware, or virtual servers

What’s in It for You?

Join a respected business with strong values and a family-oriented culture

Be part of a collaborative and friendly team environment

Work in a well-equipped, modern facility

28 days holiday (including bank holidays)

Opportunities to grow and develop your technical skills