IT Technician

TieTalent; Newton Aycliffe; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in semiconductor technology is seeking an experienced IT Support Technician to join their on-site technical team. The role involves providing comprehensive support to users, ensuring smooth operation of systems and software, and contributing to a dynamic tech environment. With opportunities for career development and a commitment to innovation, this position offers stability and growth within an exciting industry.

Benefits

25 days holiday + bank holidays

Private medical

Pension contribution

Training opportunities

Qualifications

• Proven experience as an IT Support Technician.
• Proficient in Windows OS, O365, Active Directory, and SCCM.
• Desirable experience: VMware, VEEAM, Cisco, Exchange.

Responsibilities

• Provide first and second-line support to users across the business.
• Diagnose and resolve technical issues while managing hardware/software.
• Deliver service through the Service Desk platform.

Skills

Troubleshooting

Communication

Technical Support

Tools

Windows OS

Office 365

Active Directory

SCCM

Job description

About

Benefits: 25 days holiday + bank holidays, private medical, pension contribution, training opportunities

The Company

With over 25 years of expertise and 1.5 billion devices shipped worldwide, the company is embarking on a new era. Supported by substantial investment from the UK Ministry of Defence, it is executing a bold 10-year strategy to innovate, expand, and take a leading role in shaping the future of next-generation semiconductor technology.

Here’s What You Can Look Forward To

• Stability and Security: With government backing and a long-term growth strategy, the business offers the stability you can count on in a rapidly evolving industry.
• Career Progression: Take advantage of clear opportunities to advance your career, supported by a culture of learning and professional growth.
• Cutting-Edge Work: Be part of an industry-leading team shaping the future of technology with innovative products and state-of-the-art facilities.
• Work-Life Balance: Enjoy a supportive, inclusive workplace with family-friendly policies and a competitive benefits package.
  
  

Working Hours: Monday to Friday, 37.5 hours per week

Job Description: We are looking for an experienced IT Support Technician to join our client's on-site technical team. This IT Support Technician will be responsible for providing first and second-line support to users across the business, ensuring the smooth operation of hardware, software, and systems. Daily duties will include diagnosing and resolving technical issues, configuring and maintaining hardware/software, managing Active Directory accounts, and delivering responsive service through the Service Desk platform.

The IT Support Technician will work closely with users via phone, email, and face-to-face interactions, supporting a wide range of devices and applications, including Windows OS, Office 365, Microsoft SCCM, and basic network troubleshooting. You’ll report on all activities in regular IT meetings and occasionally work with senior IT personnel on infrastructure and systems tasks.

Skills & Experience

• Proven experience as an IT Support Technician
• Proficient in Windows OS, O365, Active Directory, and SCCM
• Strong communication and troubleshooting skills
• Desirable experience: VMware, VEEAM, Cisco, Exchange
• Ability to work independently and as part of a team
  
  

Why Should You Apply? This is a fantastic opportunity for an IT Support Technician eager to develop their technical skills in a structured and encouraging environment. You’ll gain exposure to varied technologies, contribute meaningfully to business operations, and be part of a company that values growth and innovation

Nice-to-have skills

• Active Directory
• VMWare
• Veeam
• Cisco
• Newton Aycliffe, England
  
  

Work experience

• Desktop Support
  
  

Languages

• English