IT Technician - Collingwood Media Arts College

North East Ambition; Morpeth; On-site; GBP 25,000 - 35,000; Full time

Job summary

Collingwood School & Media Arts College is looking for a skilled IT Technician to deliver excellent ICT support for staff and students. You’ll handle hardware maintenance, provide technical assistance, and work within a dedicated team committed to improving educational outcomes. This role offers a great opportunity to enhance your skills in a supportive environment.

Qualifications

• Experience supporting Office 365/Google Workspace.
• Experience installing, maintaining, and fixing IT equipment.
• Experience working within a school or college is advantageous.

Responsibilities

• Provide 1st line technical support to staff and students.
• Maintain and support hardware and software.
• Basic network management administration and troubleshooting.

Skills

Excellent customer service

Problem solving

Analytical skills

Education

Previous experience in IT Support

Job description

Collingwood School & Media Arts College is a community special school that caters for pupils aged 2 to 19 with a wide range of special educational needs. The school offers a specialised learning environment to support the additional requirements of our pupils.



The Governors of the school are seeking a highly skilled and motivated IT Technician. The successful candidate will provide an efficient and effective service to our staff and students, ensuring they are well supported in their use of ICT. This will include 1st line technical support to the school's users, maintenance and support of hardware and software, basic network management administration, and troubleshooting of the school’s systems. Excellent customer service, problem solving and analytical skills are essential. This is a great opportunity for someone who is seeking to acquire and develop their skills in the ICT support field.

What you will bring to the role:

Previous experience in IT Support

Experience of working within a school, academy or College would be very highly desired and advantageous.

Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony

Experience supporting Office 365/Google Workspace

Excellent customer services skills with a passion for providing a customer facing first class service.We are very proud of our achievements at Collingwood and the reputation we have gained for the high standard of education we provide. We are committed to continuing to improve the work we do and would welcome applications from people who will share this vision with us.



We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. An enhanced DBS disclosure is required for this post.





Contact Name: Amanda Straker, School Business Leader

School Address: Stobhillgate, Morpeth, Northumberland, NE61 2HA

Telephone: [phone]

Email: [e-mail]



Hours of work: 37 hrs per week, 8:30 to 4:30 Mon to Thurs, 8:30 to 4:00 Fri.

Additional days to be worked during school holiday periods – actual days to be negotiated with School Business Leader



Closing date: 9 a.m on Monday 16th June 2025