IT Technician

Knowsley Libraries; Knowsley; Remote; GBP 21,000 - 32,000; Full time

Job summary

Meadow Park School in Knowsley is seeking a motivated IT Technician to manage and maintain the school's curriculum network and provide first line IT support to pupils and staff. You will lead on whole-school IT systems to ensure they operate at optimum level.

The role requires hands-on fault diagnosis, Active Directory management, and administration of Microsoft 365 and Google Workspace, with duties including asset registers and MIS support (Arbor).

Qualifications

• Be the point of contact for staff technical issues, recording all jobs and prioritising tasks accordingly.
• Detect, diagnose and resolve PC, laptop, tablet, printer and peripheral faults.
• Manage the school's Active Directory and key services (DHCP/DNS/Group Policy/Print Services).
• Develop a maintenance/refresh schedule for IT equipment.
• Support the Arbor MIS system and maintain asset & disposal registers.
• Administer Microsoft 365 and Google Workspace environments.

Responsibilities

• Be the point of contact for staff technical issues, recording all jobs and prioritising tasks accordingly.
• Detect, diagnose and resolve PC, laptops, tablets, printers and peripheral device faults.
• Manage the Active Directory for the school network, ensure DHCP/DNS/Group Policy & Print Services are up to date.
• Develop a maintenance/refresh schedule.
• Able to support the Arbor MIS system.
• Maintain accurate asset and disposal registers.
• Administer Microsoft 365 and Google Workspace.

Skills

Active Directory

Microsoft 365

Google Workspace

Hardware troubleshooting

MIS Arbor

Asset management

Network administration

Tools

Microsoft 365

Google Workspace

Arbor MIS

Active Directory

DHCP/DNS/GP

Printer/Laptop diagnostics

Job description

We are looking for driven and passionate people to work with us to deliver real benefits for children and families in Knowsley.

• Contract: Permanent
• Working Pattern: Full Time/Term Time
• Hours: 36 hours per week.
• Closing Date: 15/10/2026 at 12:00
• Reference: SVP 0913

Required as soon as possible

Permanent / 46 weeks plus 2 weeks / 36 hours per week

Grade G SCP 19-22

Meadow Park School is a pupil referral unit situated in the borough of Knowsley on Merseyside. We provide a quality educational experience for children who have or are experiencing difficulties in a mainstream setting due to medical, social, emotional or behavioural needs.

We support young people to develop alternative strategies to improve their resilience and confidence through a personalised curriculum, delivered by dedicated, experienced and qualified staff.

We are looking to appoint an IT Technician at this exciting time in the school’s life. If successful you will manage and maintain the school’s curriculum network and provide first line IT support to pupils and staff. The successful candidate will lead on whole school IT systems, ensuring they are working to an optimum level at all times.

The successful candidate will:

• Be the point of contact for staff Technical Issues, recording all jobs and prioritising tasks accordingly
• Detect, diagnose and resolve most PC, laptops, tablets, printers and peripheral device faults
• Manage the Active Directory for the school network, ensure key services such as DHCP/ DNS/ Group Policy & Print Services are up to date
• Develop a maintenance\refresh schedule
• Able to support the schools MIS system (Arbor)
• Maintain accurate asset and disposal registers
• Administer the schools Microsoft 365 and Google Workspace online environments

Meadow Park School is committed to safeguarding and promoting the welfare of children. All posts within our school are subject to satisfactory references, DBS and health clearances and proof of legal working in accordance with the Asylum and Immigration Act 1996.