IT Technician

SoCode Recruitment; Cambridge; On-site; GBP 24,000 - 32,000; Full time

Job summary

SoCode Recruitment is seeking an experienced IT Technician for a busy MSP-based role near Cambridge. You will deliver top-tier IT support to clients and help maintain their IT infrastructure, handling incidents and service requests to ensure smooth operations.

The role focuses on 365 Administration, Windows Server support, and 2nd line troubleshooting within a collaborative, award-winning team environment.

Qualifications

• Experience in MSP or busy service desk environments.

Responsibilities

• Provide technical support, troubleshooting, and issue resolution for clients.
• 365 Administration, troubleshooting, picking up tickets.
• 365/Windows Server/ 2nd line support

Skills

Technical support

Troubleshooting

2nd line support

Microsoft 365

Windows Server

Tools

Microsoft 365 Administration

Windows Server

Job description

IT Technician
Exciting Career Opportunity for IT Technicians!

IT Technician
Exciting Career Opportunity for IT Technicians!
MSP or busy service desk expertise Required.
Are you an experienced IT Technician with a knack for problem-solving and a passion for client satisfaction? Look no further! Our long-standing client is a dynamic Managed Service Provider (MSP), is actively seeking skilled IT Technicians to join anexpanding team. They have won awards for client & employee developement, gorwing significanlty and a fantastic working environment.
Role Overview:
As an integral part of our team, you will leverage your technical expertise to deliver top-tier IT support and solutions to our clients. From diagnosing and resolving issues to implementing and maintaining IT infrastructure, your role will be crucial in ensuring seamless IT operations for our diverse clientele.
Key Responsibilities:

• Provide technical support, troubleshooting, and issue resolution for clients.
• 365 Administration, troubleshooting, picking up tickets.
• 365/Windows Server/ 2nd line support

Location: Cambridge, UK
Must be a UK resident and in the local arealooking for a new position, it would be great to learn about you and your ambitions. Applicants not based in commuting distance wont be considered, thank you.