IT Technician

SoCode Recruitment; Cambridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

SoCode Recruitment is seeking an IT Technician to join a dynamic MSP. The role involves delivering top-tier IT support, diagnosing issues, and maintaining client IT infrastructure to ensure smooth operations for a diverse client base.

The ideal candidate has experience in MSP or busy service desk settings, strong problem-solving skills, and a commitment to client satisfaction. Located in Cambridge, UK, candidates should be UK residents within commuting distance.

Qualifications

• Experience in MSP or busy service desk environment.
• Strong problem-solving skills with a focus on client satisfaction.

Responsibilities

• Provide technical support and issue resolution for clients.
• 365 Administration and troubleshooting, handling tickets.
• 2nd line support for Windows Server environments.

Skills

IT Support

Troubleshooting

Customer service

Tools

Windows Server

Microsoft 365

Ticketing Systems

Job description

IT Technician

Exciting Career Opportunity for IT Technicians! MSP or busy service desk expertise Required. Are you an experienced IT Technician with a knack for problem-solving and a passion for client satisfaction? Look no further! Our long-standing client is a dynamic Managed Service Provider (MSP), is actively seeking skilled IT Technicians to join anexpanding team. They have won awards for client & employee developement, gorwing significanlty and a fantastic working environment.

Role Overview:

As an integral part of our team, you will leverage your technical expertise to deliver top-tier IT support and solutions to our clients. From diagnosing and resolving issues to implementing and maintaining IT infrastructure, your role will be crucial in ensuring seamless IT operations for our diverse clientele.

Key Responsibilities:

• Provide technical support, troubleshooting, and issue resolution for clients.
• 365 Administration, troubleshooting, picking up tickets.
• 365/Windows Server/ 2nd line support

Location: Cambridge, UK

Must be a UK resident and in the local arealooking for a new position, it would be great to learn about you and your ambitions.

Applicants not based in commuting distance wont be considered, thank you.