IT Technical Support Engineer

Randstad Internal Resourcer; Cambridgeshire and Peterborough; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a 2nd Line IT Support Engineer to join their team in Luton. This role involves supporting IT infrastructure and collaborating with global suppliers to enhance performance. The company fosters a culture of growth and inclusivity, offering competitive compensation and opportunities for professional development. You'll be empowered to lead projects related to office refurbishments and provide IT guidance, making a significant impact on business objectives. If you're passionate about IT and looking to thrive in a supportive environment, this opportunity is for you.

Benefits

Company Car

Employee Share Purchase Plan

Long Service Recognition Program

Paid Time Off for Significant Life Events

Employee Discounts on Gym Memberships

Employee Discounts on Cinema Tickets

Qualifications

• Experience in providing 2nd Line IT support.
• Knowledge of Google Admin and Active Directory management.

Responsibilities

• Provide 2nd Line IT support with some UK travel.
• Manage Google Admin and Active Directory.
• Collaborate with global IT suppliers on troubleshooting.

Skills

2nd Line IT Support

Google Admin

Active Directory

Troubleshooting

Project Management

Job description

IT Technical Support Engineer - Luton - Office Based 2-3 Days Per Week (Role includes travel to UK Offices)

Join our team and experience a culture where you'll be challenged to grow, empowered to lead, and supported to perform at your best. Randstad is a global leader in HR services, specializing in Operational, Professional, Digital, and Enterprise talent solutions. Our 'partner for talent' strategy aims to offer the best service and foster strong partnerships with clients and candidates.

Our employee value proposition, 'together we grow,' reflects our commitment to our team. We promote equitable opportunities and offer transparent, competitive compensation that rewards your contributions. With Randstad, you'll be part of a bigger purpose, making a lasting impact on our clients and the individuals we connect with. Together, we'll unlock your potential and build a brighter future.

We are recruiting for a 2nd Line IT Support Engineer to join our IT department at our head office in Luton. Your main goal will be to support the delivery of IT infrastructure, performance, and functionality to meet business objectives.

You will work with global IT and network suppliers, support the UK business, and act as a key business partner to stakeholders.

Key Responsibilities:

• Provide 2nd Line IT support in Luton, with some UK travel required.
• Support the delivery and maintenance of IT infrastructure to meet business needs.
• Manage Google Admin and Active Directory.
• Collaborate with global IT and network suppliers on troubleshooting and fault diagnosis.
• Manage projects related to office refurbishments and relocations, providing IT guidance and support.
• Support audio-visual solutions for meetings and training rooms.

In Return:

• Access to Randstad's leading training and development programs.
• Competitive salary and company car.
• An inclusive culture where everyone can contribute and thrive.
• A workplace focused on growth, empowering teams to excel.
• Support to help you perform at your best.

Additional Benefits:

• Hybrid working options.
• Employee share purchase plan.
• Long service recognition program.
• Paid time off for significant life events.
• Employee discounts on various purchases, including gym memberships and cinema tickets.

We are an inclusive employer. If you require reasonable adjustments during the recruitment process, please contact our Internal Talent Acquisition team.

If interested, please apply now or contact us for more information.

Randstad is committed to equal opportunities and does not discriminate based on sex, race, disability, gender reassignment, pregnancy, marriage, religion, sexual orientation, or age. We welcome applicants from all backgrounds.