IT Technical Support Engineer

IT Technical Support Engineer - Luton - Office Based 2-3 Days Per Week (Role includes travel to UK Offices)

Join our team and experience a culture where you'll be challenged to grow, empowered to lead, and supported to perform at your best. Randstad is a global leader in HR services, aiming to be the most equitable and specialized talent company worldwide. We specialize in Operational, Professional, Digital, and Enterprise talent solutions. Through our ‘partner for talent’ strategy, we strive to offer the best service and collaborate closely with clients and candidates.

Our employee value proposition, ‘together we grow,’ reflects our commitment to every team member. We promote equitable opportunities and provide transparent, competitive compensation that rewards your contributions. With Randstad, you'll be part of something bigger, making a lasting impact on our clients and the individuals we connect with. Together, we'll unlock your potential and build a brighter future.

Our IT department is recruiting for a 2nd Line IT Support Engineer at our head office in Luton. Your main goal will be to support the delivery of IT infrastructure, performance, and functionality to meet business objectives.

You will work with global IT and network suppliers, support the UK business, and act as a key business partner to stakeholders.

Key Responsibilities:

1. Provide 2nd Line IT support in Luton, with some UK travel required.
2. Support the delivery and maintenance of IT infrastructure to meet business needs.
3. Manage Google Admin and Active Directory.
4. Collaborate with global IT and network suppliers on troubleshooting and fault diagnosis.
5. Manage projects related to office refurbishments and relocations, providing IT guidance and support.
6. Support audio-visual solutions for meetings and training rooms.

In Return:

1. Access to Randstad’s training and development programs.
2. Competitive salary and company car.
3. An inclusive culture where everyone can contribute and thrive.
4. A workplace focused on growth, empowering teams to adapt and excel.
5. Support to help you perform at your best.

Additional Benefits:

1. Hybrid working options.
2. Employee share purchase plan.
3. Long service recognition program.
4. Paid time off for significant life events (birthdays, moving, marriage).
5. Employee discounts on various purchases, including gym memberships and cinema tickets.

We are an inclusive employer. If you require any reasonable adjustments during the recruitment process, please contact our Internal Talent Acquisition team.

If interested, please apply now or contact us at [emailprotected].