IT Systems Trainer

East Sussex County Council; Wealden; On-site; GBP 28,000 - 36,000; Full time

Job summary

East Sussex County Council is seeking an IT Systems Trainer to help staff get the most from the Council's IT systems. You will design and deliver engaging training, create accessible learning materials, and provide guidance to help colleagues use technology confidently and effectively.

This varied role requires clear communication of technical information to audiences with different roles and levels of digital confidence. Interviews are in Lewes, BN7 1UE.

Qualifications

• Experience designing, delivering and evaluating IT systems training.
• Create clear, accessible learning materials and support resources.
• Turn complex information into practical learning for non-technical audiences.
• Support system implementation, testing or user-readiness activities.
• Plan varied workloads and manage work packages to completion.

Responsibilities

• Design and deliver engaging IT training for staff across the Council.
• Create accessible learning materials, guides, videos and e-learning resources.
• Provide guidance to help colleagues use technology confidently and effectively.
• Turn information into practical training and resources across the Council.
• Adapt communication for staff with different roles and levels of digital confidence.

Skills

IT systems training design

Training delivery

Accessible learning materials

Plain language for non-technical users

Workload planning

Job description

Do you enjoy helping people feel more confident using technology? Could you turn complex systems and processes into clear, accessible learning? If so, join us! You could be suited to the role of IT Systems Trainer within our IT & Digital service. As an IT Systems Trainer, you will help staff get the most from the Council's corporate and specialist IT systems. You will design and deliver engaging training, create accessible learning materials and provide guidance to help people use technology confidently and effectively. You will turn this information into practical training, guidance, videos, e-learning and other support resources and contribute to the successful adoption of new ways of working. This is a varied role involving people from across the Council. You will need to communicate technical information clearly and adapt your approach to suit people with different roles, needs and levels of digital confidence. We are looking for candidates who:

• Have experience of designing, delivering and evaluating IT systems training.
• Can create clear, accessible learning materials and support resources.
• Can turn complex information into practical learning for non-technical audiences.
• Have supported system implementation, testing or user-readiness activities.
• Can plan varied workloads and take defined work packages through to completion. Be part of something that makes a difference - for our communities, our colleagues and our future choose East Sussex.
• Interviews will take place in person at East Sussex County Council, County Hall, St Anne's Crescent, Lewes, East Sussex, BN7 1UE. Interviews are expected to take place during November 2026. If you are unavailable, please let us know and we may be able to offer an alternative interview date.
• Candidates who meet certain criteria are given priority when we shortlist. See our for details We offer a diverse range of benefits to help and support you during your employment. More information can be found on our Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.