IT Systems Technician

Adria Solutions Ltd; Horsham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company seeks an IT End-User Systems Technician to ensure the smooth operation of their IT infrastructure. The role involves advanced technical support, installation, and maintenance of end-user devices alongside excellent customer service. This office-based position offers a chance to work in a dynamic technology environment with career development opportunities.

Benefits

Dynamic IT environment

Varied onsite and remote work

Career development opportunities

Qualifications

• 3-5 years of IT support experience.
• Strong technical knowledge of hardware.
• Hands-on experience with Windows environments.

Responsibilities

• Support end-users with complex IT issues.
• Install and maintain end-user devices.
• Collaborate with network administrators.

Skills

Technical support

Troubleshooting

Networking protocols

IT security best practices

Education

CompTIA Core certification or equivalent

Job description

IT End-User Systems Technician - Horsham - Circa £35K

My client is seeking an IT End-User Systems Technician to provide advanced technical support and maintenance for end-user devices, including PCs, laptops, mobile devices, and networking equipment. This role is critical in ensuring the smooth operation of the organisations IT infrastructure by diagnosing, repairing, and upgrading end-user equipment while delivering excellent customer service.

Key Responsibilities

• Support end-users with complex IT issues beyond the scope of the IT Helpdesk.
• Install, configure, troubleshoot, and maintain end-user devices, including desktops, laptops, mobile devices, and peripherals.
• Manage end-user accounts, permissions, and access rights in compliance with security policies.
• Assist in developing long-term strategies for IT asset management and device standardisation.
• Document and track equipment failures, repairs, and inventory.
• Provide onsite and remote technical support across various locations.
• Collaborate with network administrators to ensure efficient IT operations.
• Ensure compliance with IT security policies, including backup management and device security.
  
  

Technical Requirements

• 3-5 years of IT support experience.
• Strong technical knowledge of hardware, including PCs, laptops, and peripherals.
• Hands-on experience with troubleshooting and maintaining Windows-based environments.
• Knowledge of networking protocols and IT security best practices.
• Relevant IT certifications (CompTIA Core or equivalent preferred).
  
  

Whats in It for You?

• Opportunity to work in a dynamic IT environment with cutting-edge technology.
• A varied role offering a mix of onsite and remote work.
• Career development opportunities in a supportive team.
• This is an office based position
  
  

If you are a skilled IT technician with a passion for troubleshooting and end-user support, wed love to hear from you!

IT Systems Technician