IT End-User Systems Technician – Horsham

Arun Estate Agencies Ltd; Horsham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the UK is seeking a skilled IT professional to join their growing team. This role involves solving complex IT problems and providing expert support to users, both remotely and on-site, across various locations. An exciting opportunity for those with a solid background in IT and a passion for helping others.

Benefits

33 days holiday + birthday off

Pension

Employee assistance scheme

Structured career path with training opportunities

Qualifications

• 5-7 years of hands-on IT experience.
• Expertise in Windows 10/11 and understanding of networking principles.
• Valid driver's license and willingness to travel.

Responsibilities

• Diagnose and resolve complex IT issues.
• Manage and maintain Windows environment, PCs, and mobile devices.
• Provide support for remote and on-site users across Southeast England.

Skills

Technical Problem-Solving

Customer-Focused

Self-Motivated

Job description

Cubitt & West (Arun Estates)

The Package:

Competitive Salary: (Dependent on Experience)

Work Pattern: 9am to 5.30 pm Monday to Friday (with 1 in 3 Saturdays which includes a standby rate and a higher rate if called out)

Additional Benefits: 33 days holiday + birthday off, pension, employee assistance scheme, and a structured career path with training opportunities.

What's in it for YOU?

Become a vital part of our growing IT team – your expertise directly impacts our company's success!

Ongoing training & professional development – we invest in your skills and certifications

A company that values its people – join a collaborative team where your ideas are heard!

Variety and challenge – no two days are the same in this dynamic technical role!

The Role: Solving complex IT problems and ensuring our end-users have seamless technology experiences.

Provide advanced technical support – Diagnose and resolve complex issues.

Manage and maintain our Windows environment, PCs, laptops, and mobile devices running at peak performance!

️ Install, configure, and troubleshoot our PC and laptop environment

Support remote and on-site users across the Southeast of England.

The Person:

Technical Problem-Solver – You have 5-7 years of hands-on IT experience and can troubleshoot complex hardware issues.

Microsoft Environment Expert – You know Windows 10/11 inside and out and understand networking principles.

Customer-Focused – You genuinely enjoy helping people and can explain technical concepts in user-friendly language.

Self-Motivated – You thrive in a fast-paced environment, can prioritise effectively, and take ownership of your work.

Mobile and Flexible – You have a valid driver's license and are comfortable traveling to support users at different locations.

If you're looking for a role where your technical skills can shine, where you can take charge of challenging problems, and make a huge impact on our organisation

IND5