IT Systems & Support Coordinator (Office & Site)

Sizewell C Limited; Stogursey; Remote; GBP 30,000 - 42,000; Full time

Job summary

Wilson James is recruiting a BMS IT Coordinator to support IT systems across both office and Hinkley Point C site environments. You will administer user accounts, provide first-line technical support, and help install and maintain hardware and software on site.

You will also contribute to data capture systems, dashboards, and reporting to support operational decisions. The role requires 2–3 years of customer service and IT support experience, with strong Microsoft 365 and Azure knowledge, and a

Qualifications

• CITB HS&E Test
• 2-3 years customer service experience
• Minimum 1 year IT support experience
• Experience with Microsoft Azure
• Hardware deployment and installation experience
• Strong knowledge of Microsoft 365, Windows OS and business applications
• Strong communication and troubleshooting skills
• Ability to support users with varying levels of technical knowledge
• Able to follow escalation processes and procedures
• Strong organisational skills and attention to detail

Responsibilities

• Administering IT systems, hardware, software, and mobile devices
• Providing first-line technical support to users across the business
• Installing and maintaining IT equipment across office and site environments
• Managing user accounts, permissions, and access controls
• Supporting IT asset management and equipment tracking
• Supporting digital data capture systems implementation and development
• Maintaining data collection platforms, forms, workflows, and reporting tools
• Producing reports and dashboards to support operational decision-making
• Training and supporting users in the effective use of technology and business systems
• Maintaining accurate records, databases, and system documentation
• Supporting audits, compliance activities, and continuous improvement initiatives
• Identifying opportunities to improve efficiency through technology and automation

Skills

Microsoft Azure

Microsoft 365

Windows OS

IT support

Customer service

Hardware deployment

Reporting & dashboards

Data capture systems

Troubleshooting

Team collaboration

Job description

Wilson James is recruiting a BMS IT Coordinator to support IT systems across both office and Hinkley Point C site environments. You will administer user accounts, provide first-line technical support, and help install and maintain hardware and software on site.

You will also contribute to data capture systems, dashboards, and reporting to support operational decisions. The role requires 2–3 years of customer service and IT support experience, with strong Microsoft 365 and Azure knowledge, and a