IT & Asset Coordinator | Azure, 365, & User Support

EDF; Stogursey; On-site; GBP 32,000 - 46,000; Full time

Job summary

EDF, in partnership with Wilson James, invites applications for a BMS IT Coordinator role on site at Hinkley Point C in the United Kingdom. The role focuses on administering IT systems, providing first-line support, deploying hardware, and managing user access to ensure reliable business operations.

Successful candidates will leverage Microsoft Azure and Microsoft 365, maintain data capture platforms, and create dashboards to support decision-making while delivering strong customer service and

Qualifications

• CitB HS&E Test is required.
• 2–3 years of customer service experience.
• At least 1 year IT support experience.
• Experience with Microsoft Azure.
• Hardware deployment and installation experience.
• Strong knowledge of Microsoft 365, Windows OS, and business apps.
• Excellent communication and troubleshooting skills.
• Ability to support users with varying technical knowledge.
• Comfortable following escalation processes and meeting deadlines.
• Able to work well in a team and stay organised.

Responsibilities

• Administer IT systems, hardware, software and mobile devices.
• Provide first-line technical support across the business.
• Install and maintain IT equipment across office and site environments.
• Manage user accounts, permissions and access controls.
• Support IT asset management and equipment tracking.
• Support digital data capture systems development and deployment.
• Maintain data collection platforms, forms, workflows and reporting tools.
• Produce reports and dashboards to aid operational decisions.
• Train and support users in using technology and business systems.
• Maintain accurate records, databases and system documentation.
• Support audits, compliance activities and continuous improvement.
• Identify opportunities to improve efficiency through technology and automation.

Skills

Customer service

IT support

Communication skills

Teamwork

Troubleshooting

Time management

Data reporting

Adaptability

Tools

Microsoft Azure

Microsoft 365

Windows OS

Hardware deployment

Job description

EDF, in partnership with Wilson James, invites applications for a BMS IT Coordinator role on site at Hinkley Point C in the United Kingdom. The role focuses on administering IT systems, providing first-line support, deploying hardware, and managing user access to ensure reliable business operations.

Successful candidates will leverage Microsoft Azure and Microsoft 365, maintain data capture platforms, and create dashboards to support decision-making while delivering strong customer service and