BMS IT Coordinator

Wilson James; Bridgwater; On-site; GBP 29,000 - 38,000; Full time

Benefits offered by this job

9-day fortnight

25 days annual leave

5% employer pension contribution

Life assurance scheme

Employee Benefits Platform

Job summary

Wilson James Ltd in the United Kingdom is seeking a BMS IT Coordinator to support IT systems and digital platforms across the BMS Logistics contract at Hinkley Point C. You will provide first-line IT support, maintain hardware and software, manage data capture systems and produce reports to ensure information remains accurate and accessible.

The role requires a proactive approach, confidence with technology, and the ability to support users while keeping systems reliable, secure and fit for

Qualifications

• Minimum 2-3 years customer service experience.
• Minimum 1 year IT support experience.
• Experience with Microsoft Azure and Microsoft 365.

Responsibilities

• Administering IT systems, hardware, software, and mobile devices.
• Providing first-line technical support to users across the business.
• Installing and maintaining IT equipment across office and site environments.
• Managing user accounts, permissions, and access controls.
• Supporting IT asset management and equipment tracking.
• Producing reports and dashboards to support operational decision-making.
• Training and supporting users in the effective use of technology and business systems.

Skills

Customer service

IT support

Microsoft Azure

Microsoft 365

Windows OS

Communication skills

Teamwork

Tools

Power Apps

Power Automate

SharePoint

SAP

Job description

BMS IT Coordinator

Salary: £29,000 - £38,000 per annum, depending on experience
Plus a guaranteed 8.65% monthly bonus for working as part of the team at Hinkley Point C

About the Role

We are seeking a BMS IT Coordinator to support the day-to-day operation of IT systems, digital platforms, and technology solutions across the BMS Logistics team at Hinkley Point C.

The role will involve providing first-line IT support, maintaining hardware and software, supporting digital data capture systems, producing reports, and ensuring business-critical information remains accurate and accessible.

The BMS IT Coordinator will contribute to the effective operation of the contract by supporting system performance, maintaining technology assets, and helping operational teams utilise digital solutions efficiently and effectively.

This role requires a proactive approach, confidence working with technology, and the ability to support users whilst ensuring systems remain reliable, secure, and fit for purpose.

Why join us?

We are Proud to be employee owned. This means we focus on long-term success and recognise the contribution of our colleagues who make our success possible.

When you join Wilson James, you'll be part of a business that:

• Invests in training, development and career progression
• Supports wellbeing and work-life balance
• Encourages diversity, inclusion and belonging
• Values innovation and continuous improvement
• Is built for long-term success, not short-term gain
• Gives you the opportunity to make a meaningful contribution to our future
• Salary band of £29,000 - £38,000 per annum, depending on experience
• Guaranteed 8.65% monthly bonus associated with working as part of the team at Hinkley Point C, paid in addition to your basic salary
• 9-day fortnight, giving you a better work-life balance. You'll work Monday to Friday one week and Monday to Thursday the following week
• Current working hours are 07:30 - 16:45 Monday to Thursday and 07:30 - 12:30 on your working Friday
• 25 days annual leave, plus bank holidays
• 5% employer pension contribution
• Life assurance scheme
• Company sick pay
• Industry-leading Employee Benefits Platform offering lifestyle savings and retail discounts
• Reward and Recognition programme
• Employee Assistance Programme supporting health and wellbeing, including access to an online GP
• Opportunities for professional development and career progression within Wilson James

What You'll Be Doing

Supporting the successful operation of IT systems and digital solutions across the BMS Logistics contract by:

• Administering IT systems, hardware, software, and mobile devices
• Providing first-line technical support to users across the business
• Installing and maintaining IT equipment across office and site environments
• Managing user accounts, permissions, and access controls
• Supporting IT asset management and equipment tracking
• Supporting the implementation and ongoing development of digital data capture systems
• Maintaining data collection platforms, forms, workflows, and reporting tools
• Producing reports and dashboards to support operational decision-making
• Training and supporting users in the effective use of technology and business systems
• Maintaining accurate records, databases, and system documentation
• Supporting audits, compliance activities, and continuous improvement initiatives
• Identifying opportunities to improve efficiency through technology and automation

What We're Looking For

Essential

• Minimum 2-3 years customer service experience
• Minimum 1 year IT support experience
• Experience working with Microsoft Azure
• Hardware deployment and installation experience
• Strong knowledge of Microsoft 365, Windows operating systems, and business applications
• Strong communication and troubleshooting skills
• Ability to support users with varying levels of technical knowledge
• Confident following escalation processes and procedures
• Comfortable working to deadlines and managing competing priorities
• Ability to work effectively as part of a team
• Demonstrates approachability, accountability, and adaptability
• Strong organisational skills and attention to detail

Desirable

• Experience with Power Apps, Power Automate, SharePoint, or similar digital platforms
• Knowledge of database management and reporting systems
• Experience in process improvement and digital transformation initiatives
• Experience working on large-scale projects within nuclear or similarly regulated sectors
• Knowledge of SAP or similar business systems

Site Requirements

This role is based at Hinkley Point C.

• You must be able to provide a 3-year work history and complete the required vetting process in line with HPC protocols
• You must be able to obtain an HPC Pass
• The site is located remotely and a bus journey of approximately 45 minutes each way is required to gain access
• This role is based on site and is currently operating a 9-day fortnight rota (subject to change)