IT Systems & Process Improvement Analyst

MTrec Ltd; Washington; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Flexi-time scheme up to 15 hours

Job summary

MTrec Ltd is seeking a capable Business Process & Software Analyst to join the IT team in Washington, Tyne & Wear. The role combines business systems analysis, SQL development, ERP management, software integration, and project delivery to drive technology-led change across global operations.

You will analyse processes, implement solutions, and work with stakeholders to deliver value. A hands-on profile with automation and BI outputs is ideal, with flexibility to adapt in a fast-paced environment.

Qualifications

• Proven experience in a Business Analyst or Systems Analyst role.
• Strong SQL Server skills, including writing queries and procedures.
• Experience delivering ERP systems and integrations.
• Experience producing reports and BI outputs.
• Excellent communication and ability to train users.

Responsibilities

• Analyse business requirements and recommend software solutions.
• Coordinate ERP systems, automate processes, and implement integrations.
• Design and maintain reports and dashboards for decision-making.
• Lead IT projects and liaise with suppliers and partners.

Skills

Business analysis

Systems analysis

SQL Server

ERP systems

Automation

Stakeholder engagement

Reporting / BI

Tools

Crystal Reports

Syspro

Q-Pulse

Microsoft 365

Bartender

Job description

MTrec Ltd is seeking a capable Business Process & Software Analyst to join the IT team in Washington, Tyne & Wear. The role combines business systems analysis, SQL development, ERP management, software integration, and project delivery to drive technology-led change across global operations.

You will analyse processes, implement solutions, and work with stakeholders to deliver value. A hands-on profile with automation and BI outputs is ideal, with flexibility to adapt in a fast-paced environment.