Automation & ERP Systems Analyst

MTrec Limited; Washington; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Flexi-time scheme

Job summary

MTrec Limited is recruiting a Business Process & Software Analyst to join its IT team in Washington, Tyne & Wear. You will analyse business requirements, improve systems, and deliver software solutions that support the organisation's objectives.

The role blends business systems analysis, SQL database work, ERP management, and project delivery. You will work with stakeholders across the business to drive automation and process improvement in an international environment.

Qualifications

• Proven experience in a Business Analyst, Systems Analyst, ERP Analyst, or similar technical role.
• Strong Microsoft SQL Server skills, including writing queries, views, and stored procedures.
• Experience managing, supporting, and developing ERP systems.
• Knowledge of scripting and automation technologies.
• Experience delivering software implementations, integrations, and process improvement projects.
• A strong understanding of business processes and systems architecture.
• The ability to analyse requirements and translate them into effective technical solutions.
• Experience producing reports, dashboards, and business intelligence outputs.
• Excellent communication skills, including the ability to train and support users at all levels.
• Strong organisational skills and the ability to manage multiple projects and priorities.

Responsibilities

• Analyse business requirements and recommend appropriate software, hardware, and technology solutions.
• Identify opportunities to improve business processes, operational efficiency, and system performance.
• Translate stakeholder requirements into practical technical solutions.
• Manage and maintain Microsoft SQL Server databases.
• Develop and maintain SQL queries, views, and stored procedures.
• Deliver data analysis and business intelligence solutions to support decision-making.
• Support, maintain and enhance ERP systems, including custom application development.
• Develop automation solutions to improve business processes.
• Maintain and administer key business systems, including Syspro (K3), Q-Pulse, Proficient, Microsoft 365 and Bartender Labelling Software.
• Design, develop and implement system integrations and process automation initiatives.
• Create reports and customer-facing documentation using Crystal Reports.
• Utilise XML, XSL, and Dataswitch technologies to support integration and automation projects.
• Lead the implementation of enterprise software projects, system upgrades, and migrations.
• Work with suppliers and third-party partners, acting as the technical point of contact.
• Research emerging technologies and recommend solutions that deliver measurable business value.
• Develop and maintain accurate technical documentation.
• Train users and provide support across the organisation.
• Ensure system documentation and records remain accurate and up to date.
• Provide occasional out-of-hours and emergency support when required.
• Support the development and execution of the company's IT strategy.

Skills

SQL Server

ERP systems

Business analysis

Automation scripting

System integration

BI reporting

Stakeholder communication

Tools

Crystal Reports

Syspro

Q-Pulse

Proficient

Microsoft 365

Job description

MTrec Limited is recruiting a Business Process & Software Analyst to join its IT team in Washington, Tyne & Wear. You will analyse business requirements, improve systems, and deliver software solutions that support the organisation's objectives.

The role blends business systems analysis, SQL database work, ERP management, and project delivery. You will work with stakeholders across the business to drive automation and process improvement in an international environment.