IT Systems Analyst

Hays; Sheffield; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic IT Systems Analyst to enhance their IT infrastructure. This role involves supporting the IT team in delivering strategic initiatives and ensuring smooth operations across various systems. The ideal candidate will have a strong background in 2nd line support, with expertise in Microsoft 365, networking, and a proactive attitude towards learning and growth. Join a forward-thinking company that values innovation and sustainability, while contributing to transformative projects that make a real impact.

Qualifications

• Experience in 2nd line IT support with a proactive approach.
• Solid understanding of Microsoft 365 and networking.

Responsibilities

• Support IT systems management and development across the group.
• Provide 2nd line support and manage key platforms.

Skills

2nd line IT support

Networking

Microsoft 365 administration

Entra ID

Intune MDM

Cyber Essentials

Job description

This range is provided by Hays. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

IT Systems Analyst

Meadowhall, Sheffield + Hybrid working

Up to £35,000

Your new role

In this key role, you'll support the wider IT team in delivering the IT and Information Systems strategy across the business and its group companies. You'll be instrumental in maintaining and improving our IT infrastructure, ensuring our systems run smoothly, and helping to roll out transformational change across the business.

Responsibilities

Supporting the management and development of IT systems across the group.

Assisting in the implementation of new technologies and digital transformation projects.

Providing 2nd line support to internal users, solving technical issues and maintaining user satisfaction. Dealing with external Managed Services Provider.

Handling Business as Usual requirements such as provisioning new devices

Managing key platforms such as Microsoft 365, Entra ID, and Intune MDM.

Collaborating with both internal teams and external suppliers to ensure seamless IT service delivery.

Contributing to cyber security initiatives, including support for Cyber Essentials certification.

Experience needed

We're after someone who's not just technically capable, but also a great communicator who thrives in a dynamic environment. You should bring:

Previous experience in a 2nd line IT support role.

Solid understanding of networking and Microsoft 365 administration.

Experience with Entra ID and Intune MDM.

A proactive approach, willingness to learn, and desire to grow your expertise.

Knowledge of or interest in environmental issues and sustainability.

Experience with Cyber Essentials is a plus.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Information Technology

• Industries

  Information Services

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