IT Systems Analyst

JR United Kingdom; Sheffield; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

Join a dynamic team as an IT Systems Analyst, where you will play a crucial role in supporting the IT strategy and infrastructure of a forward-thinking company. This position offers the chance to work on exciting digital transformation projects while ensuring smooth operations across various IT systems. You will be responsible for providing 2nd line support, managing key platforms like Microsoft 365, and contributing to important cyber security initiatives. If you thrive in a collaborative environment and are eager to grow your expertise, this opportunity is perfect for you.

Qualifications

• Experience in a 2nd line IT support role is essential.
• Solid understanding of networking and Microsoft 365 is required.

Responsibilities

• Support management and development of IT systems across the group.
• Provide 2nd line support and maintain user satisfaction.
• Contribute to cyber security initiatives and support certification.

Skills

2nd Line IT Support

Networking

Microsoft 365 Administration

Entra ID

Intune MDM

Cyber Essentials

Tools

Microsoft 365

Entra ID

Intune MDM

Job description

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IT Systems Analyst, sheffield, south yorkshire

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Client:

Hays

Location:

sheffield, south yorkshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

IT Systems Analyst

Meadowhall, Sheffield + Hybrid working

Up to £35,000

Your new role

In this key role, you'll support the wider IT team in delivering the IT and Information Systems strategy across the business and its group companies. You'll be instrumental in maintaining and improving our IT infrastructure, ensuring our systems run smoothly, and helping to roll out transformational change across the business.

Responsibilities

Supporting the management and development of IT systems across the group.

Assisting in the implementation of new technologies and digital transformation projects.

Providing 2nd line support to internal users, solving technical issues and maintaining user satisfaction. Dealing with external Managed Services Provider.

Handling Business as Usual requirements such as provisioning new devices

Managing key platforms such as Microsoft 365, Entra ID, and Intune MDM.

Collaborating with both internal teams and external suppliers to ensure seamless IT service delivery.

Contributing to cyber security initiatives, including support for Cyber Essentials certification.

Experience needed

We're after someone who's not just technically capable, but also a great communicator who thrives in a dynamic environment. You should bring:

Previous experience in a 2nd line IT support role.

Solid understanding of networking and Microsoft 365 administration.

Experience with Entra ID and Intune MDM.

A proactive approach, willingness to learn, and desire to grow your expertise.

Knowledge of or interest in environmental issues and sustainability.

Experience with Cyber Essentials is a plus.

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