ISB System Analyst

DXC Consulting & Engineering Services; Graig Penllyn; Remote; GBP 30,000 - 60,000; Part time

Job summary

An established industry player is seeking a motivated System Analyst to provide technical and business support for their innovative underwriting system. This exciting role involves collaborating with development teams, facilitating client meetings, and ensuring the system meets the needs of London market underwriters. With opportunities for continuous learning and career development, this position is perfect for those looking to make an impact in the insurance technology space. Join a dynamic team that values innovative solutions and client satisfaction.

Benefits

Competitive salary

Pension scheme

DXC Select benefits

Perks at Work

Incentive programs

Salary Sacrifice Car Scheme

Qualifications

• Significant insurance domain knowledge of London Insurance market processes.
• Practical knowledge of at least one London Market Underwriting system.

Responsibilities

• Support and advise stakeholders on customer solutions.
• Collaborate on creating and updating business and functional documents.

Skills

London Market Underwriting knowledge

Client communication skills

Functional specification writing

Problem-solving skills

SQL knowledge

Education

Insurance Industry qualification (e.g., A.C.I.I.)

Job description

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About DXC Insurance:

DXC’s Insurance Software and BPS business provides a range of software and services to the global insurance market, including life, wealth, health, commercial and specialty, property and casualty, and reinsurance. DXC is also a key partner of the London Market, offering digital transformation and outsourcing services.

DXC’s insurance business has 13,000 domain experts serving 2,000 insurance customers across over 100 countries worldwide.

Role Summary

The System Analyst is responsible for providing technical and business support for customers using DXC’s Iris underwriting system. A strong knowledge of Iris or similar London market underwriting systems is required, along with an understanding of London Market Underwriting processes and messaging interactions with market consortiums. Excellent client communication skills and the ability to produce high-quality functional specifications are essential. This role is home-based but may require travel to customer sites. Collaboration with development and testing teams is also part of the role.

This role involves working on DXC’s next-generation Assure for Commercial and Specialty system, which will upgrade Iris. The analyst will help ensure the system meets the needs of London market underwriters, assist with configuration, data migration, and training during implementation.

Part-time working hours will be considered.

Essential Skills/Qualifications

• Significant insurance domain knowledge of London Insurance market processes (Policy, Claims, Technical Accounting).
• Understanding messaging flows to/from underwriting systems within the London market.
• Awareness of Lloyd’s Future of Lloyd’s / Blueprint II initiatives and their impact on underwriting systems.
• Experience with or providing functional direction for insurance software products or modules.
• Practical knowledge of at least one London Market Underwriting system.
• Excellent presentation and demonstration skills.
• Confidence in managing customer expectations and guiding specification reviews under tight timelines.
• Self-motivated with high energy to solve problems and find innovative solutions.

Desirable Skills/Qualifications

• Experience with DXC’s existing underwriting products.
• Strong interpersonal and communication skills.
• Ability to understand complex requirements and translate them into technical specifications.
• Experience in planning, designing, and recommending business processes.
• Flexibility to travel and adapt to changing priorities.
• Ability to analyze data (preferably with SQL knowledge).
• Experience in testing software functionality.
• Insurance Industry qualification (e.g., A.C.I.I.).
• Knowledge of insurance/reinsurance software packages and analysis techniques.
• High attention to detail and strong documentation skills.
• Ability to work independently and in teams.
• Willingness to travel.

Key Accountabilities and Responsibilities

• Support and advise stakeholders on customer solutions.
• Facilitate client meetings to gather requirements and explore solutions.
• Collaborate on creating and updating business and functional documents.
• Act as intermediary between customers and internal teams.
• Lead and participate in quality reviews of solution designs.
• Assist in system testing and transition to support.
• Support support teams as needed.

What We Can Offer You

• Competitive salary and pension scheme.
• Benefits including DXC Select, Perks at Work, and incentive programs.
• Opportunities for continuous learning and career development.
• Lifestyle perks like the Salary Sacrifice Car Scheme.

Note: DXC does not offer employment through social media or ask for payments during recruitment. Beware of scams. More info here.

Additional Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Information Technology
• Industries: IT Services and IT Consulting

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Locations: Cardiff and Swansea, Wales, UK