IT Systems Administrator (12 month FTC)

Herbert Smith Freehills; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading law firm seeks an IT Systems Administrator for a 12-month fixed-term contract in London. The candidate will manage key IT systems, support user access audits, and work closely with international teams to ensure effective operations. Ideal individuals should possess strong systems knowledge, problem-solving skills, and work well under pressure.

Qualifications

• Broad systems administration experience and quick learner.
• Customer-focused, flexible, pragmatic, and team-oriented.
• Ability to work under pressure with patience and calmness.

Responsibilities

• Manage main IT systems and access permissions, supporting projects.
• Responsible for Internal and External User Access Audits.
• Respond promptly to support tickets and administer various systems.

Skills

Communication

Problem Solving

Teamwork

Tools

Active Directory

Exchange 2016

MS Azure 0365

WorkSite

Job description

IT Systems Administrator (12 month FTC), London

Client: Herbert Smith Freehills

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: d542acf25f7a

Job Views: 8

Posted: 22.06.2025

Expiry Date: 06.08.2025

Job Description:

At Herbert Smith Freehills, our ambition is to help you achieve your goals. We prioritize exceptional client service and the pursuit of excellence, investing in longstanding relationships and breaking new ground for over 100 years.

We operate in major markets and sectors, including energy, ESG, infrastructure, resources, technology, and digitalization. Supporting our growth are our people, whose development helps us fulfill our mission: Your goals. Our ambition.

The Opportunity

Role / Primary Responsibilities:

• This role is part of the IT System Account Management Team.
• The UK team comprises 4 System Administrators and a Team Manager responsible for daily operations.
• The team manages main IT systems and access permissions, supporting projects impacting users, including system upgrades and process documentation updates.
• Responsible for Internal and External User Access Audits in collaboration with IT Security.

The Systems Administrator

Works closely with international IT teams via phone, email, MS Teams, and Service-Now to support diverse systems. The role requires quick learning and awareness of maintaining systems per IT, business, and security standards.

• Experience with Active Directory, Exchange 2016, MS Azure 0365, Exchange Online, Document Management Tools (e.g., WorkSite), and other systems listed in the original description.
• Responds promptly to support tickets, administers various systems, and updates process documentation.
• Possesses excellent communication skills and project management abilities.
• Understands security principles related to data protection.

Key Performance Indicators:

• Proactive attitude and initiative.
• Effective system administration aligned with IT and business needs.
• Broad current system knowledge; law firm experience is advantageous but not essential.
• Strong teamwork, communication, and organizational skills.
• ITIL knowledge is preferred.

Qualifications, Skills, and Experience:

• Broad systems administration experience and quick learner.
• Excellent interpersonal, communication, problem-solving, and organizational skills.
• Customer-focused, flexible, pragmatic, and team-oriented.
• Ability to work under pressure with patience and calmness.

Additional Details

Team: Information Technology

Working Pattern: Part time

Location: London

Contract type: Fixed Term Contract

Diversity & Inclusion: We are committed to attracting diverse talent and fostering an inclusive culture, essential for our success and aligned with our core values—Human, Bold, and Outstanding.