IT System Administrator

Palletforce; Burton upon Trent; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Reward Gateway

Wellbeing Centre

Employee Recognition Scheme

Excellent Pension Scheme

Health Care Cash Plan

Job summary

Palletforce is seeking an IT System Administrator to maintain and develop our internal IT infrastructure across Palletforce and Palletforce Logistics. The role covers server hardware, operating systems, networking, telephony and security, with a focus on delivering projects on time and to budget.

The successful candidate will join the IT Support team and work on on-premises and cloud-based environments, including Microsoft technologies, security hardening and project support for strategic

Qualifications

• Experience supporting Microsoft Server and desktop environments (AD, GPO, Office 365, Azure AD).
• PowerShell for administration and automation.
• Strong understanding of networking (TCP/IP, VLANs, routing, switches, firewalls, WiFi).
• Proactive approach to secure and reliable IT infrastructure, with planning and documentation.
• Willingness to learn new technologies and best practices.
• Experience with Microsoft Azure, CSP management, endpoint management tools, virtualization (Hyper-V/VMware).
• Ability to support maintenance activities including occasional out-of-hours work and travel to Palletforce sites.

Responsibilities

• Provide technical support and resources for long-term infrastructure projects and deployments.
• Support IT and business-led infrastructure tasks and projects.
• Troubleshoot and fix issues across server, network, cloud and telephony infrastructure.
• Configure and deploy network/infrastructure equipment to standard configurations.
• Provide out-of-hours on-call support for critical infrastructure issues.
• Develop relationships with other departments to support service delivery.
• Apply problem-solving skills to diagnose issues and implement solutions.

Skills

Microsoft Server

Active Directory

Group Policy

Office 365

Azure Active Directory

PowerShell

Networking (TCP/IP, VLANs)

IT security principles

Azure

Virtualisation (Hyper-V/VMware)

Tools

Hyper-V

VMware

Azure CSP management

Job description

In this role, you will be responsible for supporting and maintaining the internal IT infrastructure across Palletforce and Palletforce Logistics, including server hardware, operating systems, networking, telephony and security. Working closely with the IT Support team, you will help develop and maintain IT standards, reduce vulnerabilities, and provide technical expertise and project support for strategic IT and business-led initiatives. You will play a key role in delivering projects on time, within budget, and to the required standards.

Closing Date: October 6th 2026

Job Title: IT System Administrator
Location: Burton-upon-Trent, DE14 2SY
Salary: Up to £40,000 depending on experience. Plus a 10% on-call allowance.
Closing Date: 06/10/2026

Responsibilities:

• Provide technical support and resource for long-term infrastructure projects, including acquisitions, WAN deployments and voice solutions.
• Support and facilitating the progression of IT led and Business led projects for all infrastructure related tasks.
• Troubleshooting and correcting issues relating to server, network, cloud and telephony Infrastructure and ensure Palletforce maintain standards for Server OS and cyber security vulnerabilities.
• Configuring and deploying network/infrastructure equipment to Palletforce standard configurations.
• Providing out of hours on-call support for IT infrastructure issues that significantly impact the operation
• Develop strong working relationships with other departments to assist with the delivery of our service.
• Apply logical problem-solving skills to diagnose issues and deliver effective solutions.

What are we looking for in a candidate?

• A strong experience supporting and administering Microsoft Server and desktop environments, including Active Directory, Group Policy, Office 365 and Azure Active Directory.
• Confidence in using PowerShell for system administration and automation.
• A good understanding of networking technologies, including TCP/IP, Ethernet, routing, switches, firewalls, WiFi and VLANs.
• A proactive approach to maintaining a secure and reliable IT infrastructure through effective planning, documentation and continuous improvement.
• A willingness to learn and keep up to date with new technologies and industry best practice.
• Experience with Microsoft Azure, CSP management, endpoint management tools, virtualisation platforms (Hyper-V/VMware) and IT security principles (desirable).
• The ability to support system maintenance activities, including occasional out-of-hours work and travel to other Palletforce sites when required.
• Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues efficiently.
• Excellent communication skills with the ability to provide professional support and build positive relationships across the business.
• A team-focused, adaptable and solution-driven approach, with the ability to manage multiple priorities in a fast-paced environment.

What you will get in return?

Support your development journey, help you grow you and offer:

• Reward Gateway – access to significant savings and cashback on 900+ top retailers, from groceries to wellness products, travel and much more!
• Access to the Wellbeing Centre – providing education, support, and tools to help you live a healthier and happier life.
• Employee Recognition Scheme
• Excellent Pension Scheme
• Health Care Cash Plan

We promote a culture which encourages innovative ideas, and we appreciate your talent is key to our success!

Diversity and Inclusion

Equality, diversity and inclusivity are at the heart of everything Palletforce does. We offer a diverse and inclusive community that respects individuals and enables them to thrive for success in order to contribute positively and sustainably to the business. By creating this environment in which everyone can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our colleagues have the same opportunity to succeed, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organisation or minority group

Palletforce reserves the right to close the vacancy before the stated closing date if a high volume of applications is received.

Due to the volume of applications we receive, we regret that we are not able to provide detailed feedback to applicants that were not shortlisted.