IT Support Technician: Growth, Training & Travel (Suffolk)

Nextech Group Limited

Ipswich

On-site

GBP 24,000 - 32,000

Full time

7 days ago
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Benefits offered by this job

Free on-site parking
Modern office environment
Company social events
Training and professional development
Genuine career progression

Job summary

Nextech Group Limited in Ipswich is seeking an IT Support Technician to join its technical team. You will provide 1st and 2nd line IT support to a range of business customers, working from the office with occasional travel to customer sites across Suffolk.

The ideal candidate will have 2+ years in IT support, strong knowledge of Windows and Microsoft 365, and a good grasp of networking. This role offers training, development opportunities and a modern office environment with free on-site parking.

Qualifications

  • 2+ years' experience in an IT support role.
  • Good knowledge of Windows and Microsoft 365.
  • Understanding of basic networking.
  • Strong troubleshooting and problem-solving skills.
  • Good communication and customer service skills.
  • A proactive attitude and willingness to learn.
  • The ability to work independently and as part of a team.

Responsibilities

  • Provide 1st and 2nd line IT support to a range of business customers.
  • Work from the office with occasional travel to customer sites across Suffolk.

Skills

IT support experience
Customer service
Troubleshooting
Communications
Teamwork
Proactive
Independent work

Education

Microsoft certifications
IT apprenticeship

Tools

Windows
Microsoft 365

Job description

Nextech Group Limited in Ipswich is seeking an IT Support Technician to join its technical team. You will provide 1st and 2nd line IT support to a range of business customers, working from the office with occasional travel to customer sites across Suffolk.

The ideal candidate will have 2+ years in IT support, strong knowledge of Windows and Microsoft 365, and a good grasp of networking. This role offers training, development opportunities and a modern office environment with free on-site parking.

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