IT Support Technician – Growth in Digital Services

Rotherham Doncaster and South Humber NHS Foundation Trust; Doncaster; On-site; GBP 26,000 - 31,000; Full time

Job summary

Rotherham Doncaster and South Humber NHS Foundation Trust is seeking an IT Technician to join the Digital Support team. You will deliver first and second-line IT support, fix hardware and software issues, and help maintain critical IT systems to ensure reliable digital services for patient care.

The role involves installing and maintaining IT equipment, managing user accounts, and working with colleagues across the Trust to deliver a customer-focused IT service.

Qualifications

• GCSE Maths and English (Grades A–C) or equivalent
• ITIL Foundation Certificate
• NVQ II in Information Technology or equivalent level of experience

Responsibilities

• Provide first and second-line technical support to Trust staff via service desk, remote tools and on-site visits
• Install, configure and maintain IT equipment and user accounts per Trust standards and service levels
• Support development and improvement of digital services across the Trust

Skills

Understanding user requirements

Influencing people

Analytical skills

Time management

Initiative

Presentation skills

Verbal and written communication

Networking knowledge

PC and server networks

Network security concepts

Education

GCSE Maths and English

ITIL Foundation Certificate

NVQ II in Information Technology or equivalent

Job description

Rotherham Doncaster and South Humber NHS Foundation Trust is seeking an IT Technician to join the Digital Support team. You will deliver first and second-line IT support, fix hardware and software issues, and help maintain critical IT systems to ensure reliable digital services for patient care.

The role involves installing and maintaining IT equipment, managing user accounts, and working with colleagues across the Trust to deliver a customer-focused IT service.