IT Support Technician — Fast-Paced Club Tech Champion

Newcastle United Football Club; Newcastle upon Tyne; On-site; GBP 22,000 - 30,000; Full time

Job summary

Newcastle United Football Club is seeking a proactive IT support specialist to join our commercial and sporting operations. You will deliver frontline assistance across our sites, ensuring fast, friendly service for players, staff and fans alike.

You'll handle incidents by phone, email or in person, log issues, triage requests, and coordinate with suppliers. The role offers a fast-paced environment at a club with bold ambitions on a global stage.

Responsibilities

• Provide first and second line IT support to users via phone, email and on-site.
• Log and troubleshoot IT issues and escalate faults when needed.
• Assist with systems administration tasks and reporting.
• Liaise with third-party suppliers.
• Provide matchday IT support and collaborate with the IT team.

Job description

Newcastle United Football Club is seeking a proactive IT support specialist to join our commercial and sporting operations. You will deliver frontline assistance across our sites, ensuring fast, friendly service for players, staff and fans alike.

You'll handle incidents by phone, email or in person, log issues, triage requests, and coordinate with suppliers. The role offers a fast-paced environment at a club with bold ambitions on a global stage.