IT Support Technician

Babcock International Group; Gloucester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading security-focused company as an IT Support Technician at our Ashchurch site. You will provide first and second line support for bespoke systems, aiding with compliance monitoring, technical documentation, and product development. With a full-time permanent role, you’ll have opportunities for professional growth and various employee benefits including pension contributions, holidays trading, and a volunteering day.

Benefits

Matched contribution pension scheme up to 8% of salary

Employee share scheme

Employee shopping savings portal

Payment of Professional Fees

Reservists special paid leave

'Be Kind Day' for volunteering work

Qualifications

• Experience with Linux administration and Virtualisation management.
• Willingness to learn and adapt to required systems.
• Good verbal and written communication skills.

Responsibilities

• First and Second line support for bespoke/niche systems.
• Customer technical liaison, advice, and guidance.
• Monitoring of compliance – CE, CA Marking.

Skills

Linux administration

Networking

Technical reporting skills

Electronics engineering

Compliance monitoring

Tools

VMWare

Job description

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Job Title: IT Support Technician
Location: Tewkesbury, Gloucester
Compensation: Competitive Salary + Benefits
Role Type: Full time / Permanent
Role ID: SF

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as an IT Support Technician at our Ashchurch site.

The role
As an IT Support Technician, you’ll have a role that’s out of the ordinary. You’ll be the First and Second line support for bespoke / niche systems.

Day-to-day, you’ll help with the following:

• Customer technical liaison, advice, and guidance
• Monitoring of compliance – CE, CA Marking or systems, postproduction
• Documentation – URDs, Tech Author, Requirements capture
• Product development and enhancement

This role is full time and based onsite at Ashchurch.

Desirable experience of the IT Support Technician:

• Linux administration and Virtualisation management (VMWare)
• Networking – working towards CCNA.
• Good technical reporting skills both written and verbal.
• Electronics engineering with ability to undertake reverse engineering tasks.
• CE / CA Marking of productised platforms.

Qualifications for the IT Support Technician:

We value difference and don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you.

Security Clearance

• The successful candidate must be able to achieve and maintain Developed Vetting (DV) security clearance for this role.
• Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK ()

What we offer

• Matched contribution pension scheme up to 8% of salary, with life assurance
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows the majority of employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement
• ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity