IT Support Specialist

TieTalent; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a dynamic and innovative company as an IT Support Specialist in London! This role offers a fantastic opportunity to enhance your IT skills in a supportive environment. You will be involved in troubleshooting desktop and Microsoft 365 issues, maintaining network security, and managing hardware and software updates. Collaborate with a skilled IT team and gain exposure to advanced technologies like Citrix and Active Directory. If you're a proactive and tech-savvy individual passionate about IT and security, this is the perfect role for you to grow your career.

Qualifications

• Proficient in desktop support and Microsoft 365 troubleshooting.
• Experience with network security and infrastructure maintenance.

Responsibilities

• Provide day-to-day IT support and troubleshoot issues.
• Maintain network security and perform vulnerability scanning.

Skills

IT Support

Troubleshooting

Network Maintenance

Security Management

Microsoft 365

Desktop Support

Vendor Management

Education

IT Certification

Bachelor's Degree in IT

Tools

Nessus

Palo Alto

Cisco

F5

VMware

Job description

Looking to grow your IT career in a hands-on, dynamic environment? Our London based client are looking for an IT Support Specialist to join the team!

Desktop and Microsoft 365 support – setup, troubleshoot, and keep things running smoothly

Help desk – provide day-to-day support across all systems and liaise with suppliers when needed

Network and security maintenance – daily infrastructure support, vulnerability scanning (Nessus), patching, and firewall work

Hardware and software – roll out updates, manage backups, and support key banking systems

Firewalls, switches, and virtualization – exposure to Palo Alto, Cisco, F5, VMware, and more

Admin and documentation – keep inventory up to date and help manage vendor and compliance records

You'll work closely with a skilled IT team, sharing responsibilities across infrastructure, backup, and endpoint security. Great opportunity to grow your knowledge in areas like Citrix, Active Directory, Exchange, and enterprise networking.

A proactive, tech-savvy professional with solid troubleshooting skills, a passion for security, and a willingness to get stuck into everything from desktop support to firewall management