Application Support Specialist

TN United Kingdom; London; Remote; GBP 40,000 - 45,000; Full time

Job summary

An innovative company is seeking an Application Support Specialist to oversee system integrity and performance. This exciting role involves troubleshooting technical issues, enhancing ERP systems, and providing training to employees. The ideal candidate will have strong analytical skills and a solid background in application support, particularly with Infor LN ERP systems. This position offers the flexibility of fully remote work while collaborating with diverse teams. Join this forward-thinking organization and make a significant impact on operational efficiency and productivity enhancements.

Benefits

Bonus

Pension

Parking

Other Benefits

Qualifications

• Degree holder in Computer Science or IT-related field.
• Experience in application support and administration of ERP systems.

Responsibilities

• Troubleshoot and provide technical support to users.
• Configure and enhance the ERP system to improve functionality.

Skills

Application Support

ERP Systems Knowledge

SQL Database Management

Analytical Skills

Communication Skills

Project Management

Automotive Industry Experience

Education

Degree in Computer Science

IT Related Field

Tools

Infor LN ERP

Reporting Tools

Job description

Social network you want to login/join with:

We specialise in the recruitment of high quality candidates in the IT Support sector. We have an excellent opportunity for an Application Support Specialist to oversee system integrity and performance.

£40,000 - £45,000 + Bonus + Pension + Parking + Other Benefits

Monday - Thursday, 8am - 5pm, and Friday 8am - 2pm

This role can be fully remote, working UK standard hours - must have excellent English language and written skills.

Application Support Specialist's Core Duties

• Troubleshoot and provide technical support to users
• Identify and resolve issues and system failures
• Configure and enhance the ERP system to improve functionality
• Provide training to employees on new system features and best practices
• Identify potential automation of existing processes within the ERP system
• Suggest solutions for operations and productivity enhancements
• Audit data and perform validation checks within the ERP system
• Report on KPIs and trends to support decision making
• Collaborate with internal and external teams and stakeholders

Application Support Specialist's Skills Required

• Degree holder in Computer Science, IT or related field
• Experience in application support and administration of Infor LN ERP systems within manufacturing
• Solid ERP systems knowledge, SQL database management and reporting tools
• Strong analytical skills
• Excellent communications and English language skills
• Automotive industry experience (desirable)
• Project Management and ERP systems certifications (desirable)