IT Support & Security Technician - Travel to Kent Offices

Absolute Law Recruitment; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

Absolute Law Recruitment is seeking an IT Support Technician in Gravesend, Kent. The role involves maintaining the firm's IT infrastructure across multiple offices and providing first-class technical support to users.

Ideal candidates will have hands-on IT experience, strong Microsoft 365 and Windows knowledge, and a proactive approach to improving systems. Occasional travel to other Kent locations is required.

Qualifications

• Previous IT Support/IT Administrator experience.
• Experience managing or taking responsibility for an IT function.
• Strong knowledge of Microsoft 365, Windows environments, networking, hardware, cloud technologies and cybersecurity.
• Excellent troubleshooting and problem-solving skills.
• Strong communication skills and ability to explain technical concepts to non-technical users.
• Proactive, positive attitude and desire to improve systems and processes.
• Excellent organisational skills with the ability to manage multiple priorities.

Responsibilities

• Maintain and support the firm’s case management system.
• Provide hands-on technical support for hardware, software and day-to-day IT issues across all office locations.
• Manage user accounts, onboarding and IT setup for new employees.
• Deliver Partner for Windows training and provide ongoing IT guidance to staff.
• Ensure the availability, performance and integrity of the firm’s IT systems, servers and networks.
• Carry out regular system updates, backups and software licence management.

Skills

Troubleshooting

Communication

Organisational skills

Cybersecurity awareness

Problem-solving

Proactive attitude

Tools

Microsoft 365

Windows environments

Networking

Cloud technologies

Cybersecurity

Job description

Absolute Law Recruitment is seeking an IT Support Technician in Gravesend, Kent. The role involves maintaining the firm's IT infrastructure across multiple offices and providing first-class technical support to users.

Ideal candidates will have hands-on IT experience, strong Microsoft 365 and Windows knowledge, and a proactive approach to improving systems. Occasional travel to other Kent locations is required.