IT Manager

Diamond Search Recruitment Ltd; Gravesend; On-site; GBP 45,000 - 60,000; Full time

Job summary

Diamond Search Recruitment is recruiting an experienced IT Manager for a professional services organisation in Kent. You will own and develop the IT function across multiple offices, balancing strategic oversight with hands-on technical work to keep systems secure and reliable.

Reporting into the business, you will lead IT projects, manage suppliers, and ensure IT standards are followed across sites, with travel between Kent locations as required.

Qualifications

• Proven experience as an IT Manager or similar senior IT role.
• Strong knowledge of IT infrastructure, Microsoft 365, Windows, networks, servers, and cloud systems.
• Strong SQL and database experience - essential.
• Experience managing cybersecurity, backups, disaster recovery and user access.
• Experience supporting business-critical systems and managing external IT suppliers.
• Excellent troubleshooting and problem-solving abilities.
• A proactive, organised approach with ability to manage competing priorities independently.
• Willingness to travel between Kent offices.

Responsibilities

• Take ownership of IT infrastructure across multiple office locations.
• Manage servers, networks, Microsoft 365, hardware and SQL databases.
• Oversee case management system configuration and access.
• Manage user accounts, onboarding, offboarding and system access.
• Maintain cybersecurity, backups, disaster recovery and data protection processes.
• Act as the escalation point for complex technical issues and troubleshooting.
• Lead IT projects, including upgrades, migrations and new technology implementations.
• Manage relationships with external IT suppliers, software providers and contractors.
• Provide technical guidance and maintain IT standards across all offices.
• Travel between office locations when required.

Skills

IT Management

IT Infrastructure

SQL & Databases

Cybersecurity

Project Delivery

Stakeholder Mgmt

Team Leadership

Tools

Microsoft 365

Windows Server

Networks

SQL Databases

Cloud Services

Job description

IT Manager

Location: Gravesend, Kent (with travel to other Kent offices)

Salary: £45,000 - £60,000 per annum, depending on experience

Hours: Monday - Friday, 9:00am - 5:30pm

Diamond Search Recruitment is working in partnership with a well-established and highly regarded professional services organisation to recruit an experienced IT Manager.

This is an excellent opportunity for a technically strong, proactive IT professional to take ownership of the IT function across multiple office locations, playing a key role in maintaining, securing and developing the organisation's IT infrastructure.

The successful candidate will be a hands-on IT Manager who enjoys combining strategic oversight with practical technical involvement, ensuring systems are secure, reliable and fit for business needs.

The Role

Reporting into the business, you will take overall responsibility for the organisation's IT infrastructure, systems and technology across its Kent-based offices.

This is a varied role requiring someone who can oversee the wider IT environment while remaining technically involved in day-to-day support, troubleshooting and project delivery.

You will be responsible for identifying potential issues, driving improvements and ensuring the smooth operation of business-critical systems.

Key Responsibilities

• Take overall ownership of IT infrastructure, systems and technology across multiple office locations.
• Manage and maintain servers, networks, Microsoft 365, hardware and SQL databases.
• Oversee the organisation's case management system, including configuration, access, updates and support.
• Manage user accounts, permissions, onboarding, offboarding and system access.
• Maintain and improve cybersecurity, backup, disaster recovery and data protection processes.
• Act as the escalation point for complex technical issues and troubleshooting.
• Lead IT projects, including system upgrades, migrations, infrastructure improvements and new technology implementation.
• Manage relationships with external IT suppliers, software providers and contractors.
• Ensure systems remain secure, reliable, well maintained and fit for business requirements.
• Provide technical guidance and support to employees, maintaining consistent IT standards across all offices.
• Travel between office locations when required.

About You

We are looking for a well-rounded IT professional with proven experience in a senior IT position and the confidence to take ownership of a complete IT environment.

You will ideally have:

• Proven experience as an IT Manager, IT Infrastructure Manager, Senior IT Engineer or in a similar senior IT role.
• Strong knowledge of IT infrastructure, Microsoft 365, Windows, networks, servers, cloud systems and hardware.
• Strong SQL and database experience - essential.
• Experience managing cybersecurity, backups, disaster recovery and user access.
• Experience supporting business-critical systems and managing external IT suppliers.
• Excellent troubleshooting and problem-solving abilities.
• A proactive, organised approach with the ability to manage competing priorities independently.
• Strong communication skills and the ability to explain technical matters to non-technical colleagues.
• A hands-on approach, balancing wider IT management responsibilities with technical involvement.
• Previous experience within the legal sector or professional services would be advantageous.
• A willingness to travel between office locations across Kent when required.

What's on Offer?

• Competitive salary of £45,000 - £60,000, depending on experience.
• Monday to Friday working hours, 9:00am - 5:30pm.
• A varied and influential position with responsibility for the full IT environment.
• The opportunity to lead IT improvements and infrastructure projects.
• A supportive and collaborative working environment.
• The opportunity to make a genuine impact on the organisation's technology and operational performance.

Interested?

If you are an experienced IT professional looking for your next challenge and have the technical expertise to take ownership of a multi-site IT environment, we would love to hear from you.