IT SUPPORT (MSP)

Ernest Gordon Recruitment; Bournemouth; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Yearly Bonus

Overtime

Casual Dress

Training

Progression

Job summary

Ernest Gordon Recruitment in Bournemouth, Dorset, is seeking an IT Support Engineer with MSP background to join a close-knit South Coast team. You will support clients, troubleshoot hardware and software issues, and help maintain IT systems while benefiting from ongoing training and clear progression into management.

The role is based in Bournemouth with regular on-site support, Monday to Friday 9:00–17:30, and offers a salary of £28,000–£35,000 plus a yearly bonus and overtime, plus training

Qualifications

• MSP background required.
• Good knowledge of Windows operating systems, hardware and software.
• Willing to commute to Bournemouth office.

Responsibilities

• Provide technical support to clients, resolve IT issues on-site.
• Troubleshoot hardware, software, desktop, laptop, printer and network connectivity problems.
• Install, configure and upgrade operating systems, software and IT equipment.
• Monday - Friday (9:00am-17:30pm)

Skills

IT Support experience

MSP experience

Windows knowledge

Tools

Microsoft 365

Job description

£28,000-£35,000 + Yearly Bonus + Overtime + Casual Dress + Training + Progression

Bournemouth, Dorset

Are you an IT Support Engineer with a background from an MSP wanting to learn and grow within an independent company offering real qualifications and genuine career progression into management?

You will be the 11th member of a close-knit team in the South Coast Region (Based in Bournemouth) This company has a continually growing customer base, meaning you will have stability, and the support of a highly experienced team. They thrive on making a difference, one support ticket at a time.

In this role you will be responsible for providing technical support to clients, troubleshooting hardware and software issues, maintaining IT systems and networks, installing and configuring equipment, and ensuring clients receive a reliable and efficient IT service.

This role will suit a IT Support Engineer or similar looking for ongoing training, progression and a role that offers plenty of overtime to boost your earnings.

The Role

• Provide technical support to clients, resolve IT issues on-site
• Troubleshoot hardware, software, desktop, laptop, printer and network connectivity problems
• Install, configure and upgrade operating systems, software and IT equipment
• Monday - Friday (9:00am-17:30pm)

The Person

• IT Support experience in an MSP
• Willing to commute to office in Bournemouth

MSP, Microsoft 365, 1st Line, Support, 2nd Line, Technical, Dorset, Bournemouth, South coast, Windows, Poole, IT support, Engineer, Totton, Southampton, Training, Progression

Ref: BBBH27676

We are an equal opportunities employer and welcome applications from all suitable candidates.

The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Desired Skills and Experience

• Previous experience in an MSP
• Good knowledge of Windows operating systems, hardware and software