IT Support & Infrastructure Engineer (1st/2nd Line)

Career Concept; Rotherham; On-site; GBP 32,000 - 46,000; Full time

Job summary

Career Concept in the United Kingdom is seeking an IT Support Analyst & Infrastructure Engineer to deliver 1st and 2nd line desktop support, while overseeing infrastructure including O365, Entra ID, Active Directory, and Intune. You will handle networking of routers and connected devices and manage relationships with third-party suppliers.

The role offers growth through Azure DevOps (AZ 900+), SQL applications support, leadership of juniors, and leading projects with high business impact.

Qualifications

• Strong skills with O365 and Entra ID.
• Networking with Routers (e.g., Cisco) and TCP/IP services.
• Experience with Active Directory is beneficial but not essential.
• Able to manage third-party suppliers.
• Customer-focused and service-oriented.

Responsibilities

• 1st & 2nd line desktop support.
• Infrastructure support and management with O365, Entra ID, Active Directory, Intune.
• Networking Routers and connected devices.
• Management of 3rd party suppliers.

Skills

O365 Entra ID

Active Directory

Networking

Third-party management

Customer support

Azure DevOps

SQL basics

Tools

Cisco Routers

Job description

Career Concept in the United Kingdom is seeking an IT Support Analyst & Infrastructure Engineer to deliver 1st and 2nd line desktop support, while overseeing infrastructure including O365, Entra ID, Active Directory, and Intune. You will handle networking of routers and connected devices and manage relationships with third-party suppliers.

The role offers growth through Azure DevOps (AZ 900+), SQL applications support, leadership of juniors, and leading projects with high business impact.