IT Support Engineer: Windows, Linux, Cloud & Security
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Job summary
Oxford Quantum Circuits in Reading, United Kingdom, seeks a mid-level IT Support Engineer for a 6-month FTC to maintain and improve our technology estate. You will provide 1st/2nd line support and contribute to more complex 3rd line issues, documentation, and process improvements.
You'll work across Windows, macOS, Linux, cloud platforms (Google Workspace, Microsoft 365 and Azure/Entra) and hardware, with a focus on reliability, security, and scalable IT operations in a growing quantum computing
Qualifications
- Experience delivering 1st/2nd line IT support in an SLA environment.
- Strong troubleshooting across Windows, macOS and Linux desktops/servers.
- Experience with Google Workspace, Microsoft 365 and Azure/Entra.
- Experience with IT asset management, backup and disaster recovery basics.
- Understanding of incident and problem management and cyber security basics.
Responsibilities
- Own 1st and 2nd line IT support requests from diagnosis to resolution.
- Troubleshoot and maintain an IT estate across Windows/macOS/Linux and cloud services.
- Monitor systems, identify risks and support incident, backup, and recovery processes.
- Onboard/offboard users and maintain accurate records of hardware, software, and licenses.
- Maintain and expand IT knowledge base with clear documentation and cross‑team support.
Skills
Education
Tools
Job description
Oxford Quantum Circuits in Reading, United Kingdom, seeks a mid-level IT Support Engineer for a 6-month FTC to maintain and improve our technology estate. You will provide 1st/2nd line support and contribute to more complex 3rd line issues, documentation, and process improvements.
You'll work across Windows, macOS, Linux, cloud platforms (Google Workspace, Microsoft 365 and Azure/Entra) and hardware, with a focus on reliability, security, and scalable IT operations in a growing quantum computing
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